Internet Connection Stops Receiving Data

  • Thread starter Thread starter Skavenger
  • Start date Start date
S

Skavenger

Heres the problem;

I am trying to fix a problem on a Dialup Connection to the Internet.

The Modem a SmartLink 56K connects to the ISP no problem and IE accesses the
home page, however after about 5 minutes you can no longer access any more
Web Sites. The most I have managed is about three links then everything just
stops. When it has stopped clicking on a link causes the Page Cannot be
Displayed message to appear.

Normally when this happens the Network connected icon is still visible and
if you pick up the phone Modem Noise is still audiable as if the connection
is still up. Data appears to be sent but no more Data is being received from
the ISP. Wneh in this state I have tried to Ping the ISP but get a timed out
response, Pining from my DSL PC I get an instant reply, so it must be
something at my end, problem is what?

I have tried changing modems forced a V34 connection, updated the Driver,
reset TCP/IP and connected to an alternative Pay as you go ISP same problem.

I have tried using a different phone line in a different house, same
problem.

WinXP Home SP2

Next step will be to get hold of an external modem!!!
 
Skavenger said:
Heres the problem;

I am trying to fix a problem on a Dialup Connection to the Internet.

<snip!>

Are you running a firewall and anti-virus?
Next step will be to get hold of an external modem!!!

It doesn't sound like a modem problem.

SG
 
Skavenger said:
Heres the problem;

I am trying to fix a problem on a Dialup Connection to the Internet.

The Modem a SmartLink 56K connects to the ISP no problem and IE accesses the
home page, however after about 5 minutes you can no longer access any more
Web Sites. The most I have managed is about three links then everything just
stops. When it has stopped clicking on a link causes the Page Cannot be
Displayed message to appear.

Normally when this happens the Network connected icon is still visible and
if you pick up the phone Modem Noise is still audiable as if the connection
is still up. Data appears to be sent but no more Data is being received from
the ISP. Wneh in this state I have tried to Ping the ISP but get a timed out
response, Pining from my DSL PC I get an instant reply, so it must be
something at my end, problem is what?

I have tried changing modems forced a V34 connection, updated the Driver,
reset TCP/IP and connected to an alternative Pay as you go ISP same problem.

I have tried using a different phone line in a different house, same
problem.

WinXP Home SP2

Next step will be to get hold of an external modem!!!

I would've suspected a modem problem. 'cos if it fails after 5min it
sounds like a potential electronic issue. But you say you tried a diff
modem.

Close any Firewall e.g. windwos firewall.
Close any Anti Virus (nowadays , some, like Norton, do or may contain
firewalls).

Try dialling up from your DSL comp (disconnect DSL connection from it
first, install dial up modem). (if you're willing to risk installing a
questionable dial up modem / questionable driver on there)

Try
ping www.google.com
try
tracert www.google.com

before the 5min and after the 5min(after failure).

how far does it get?
 

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