Internet Backgammon problem

[Guest]

I used to enjoy playing a little internet backgammon, but something has gone
wrong. I think that after I installed Spy Sweeper and scanned, it showed
something necessary to the internet backgammon game as a potential threat,
and in my haste I erased it. Now when I try and open the game I get a message
saying "Zone Datafile has encountered a problem and needs to close." And, I
can no longer use the Windows Live Safety Centre Full Service Scan either, if
that might be related. I'm using XP Pro SP2. Any help would be appreciated.

Thanks,

 

[Jimmy S.]

Hi Dave54,

Seems that you'll need to reinstall the Internet Games on your PC
as they apparently have become corrupt due to software conflicts.

To add/remove Windows XP Games:

Click START > Control Panel

Add or Remove Programs
Add Remove Windows Components
Accessories and Utilities
[Details...]
Games
[Details...]
Select the games to install, here's how:

Place a check to install, or uncheck to uninstall
* If you're installing, and it's already checked, uncheck the
box and then check it again to trick Windows into reinstalling

Click [OK] 3 times.

--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________



Dave54 Wrote:
=================
| I used to enjoy playing a little internet backgammon, but something has gone
| wrong. I think that after I installed Spy Sweeper and scanned, it showed
| something necessary to the internet backgammon game as a potential threat,
| and in my haste I erased it. Now when I try and open the game I get a message
| saying "Zone Datafile has encountered a problem and needs to close." And, I
| can no longer use the Windows Live Safety Centre Full Service Scan either, if
| that might be related. I'm using XP Pro SP2. Any help would be appreciated.
|
| Thanks,

 

[Guest]

Hi Jimmy - thanks for the reply!

I tried what you said, and when that didn't work I tried uninstalling all
games to see if I could reinstall them. Now I have no games. Set up will not
continue because it cannot copy the zClientM file even though I searched for
it and put a copy on my desktop. Also, it seems my XP install disc has become
useless since I installed SP2. Do you know of a work-around?

Thanks,
Dave54

Hi Dave54,

Seems that you'll need to reinstall the Internet Games on your PC
as they apparently have become corrupt due to software conflicts.

To add/remove Windows XP Games:

Click START > Control Panel

Add or Remove Programs
Add Remove Windows Components
Accessories and Utilities
[Details...]
Games
[Details...]
Select the games to install, here's how:

Place a check to install, or uncheck to uninstall
* If you're installing, and it's already checked, uncheck the
box and then check it again to trick Windows into reinstalling

Click [OK] 3 times.

--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________



Dave54 Wrote:
=================
| I used to enjoy playing a little internet backgammon, but something has gone
| wrong. I think that after I installed Spy Sweeper and scanned, it showed
| something necessary to the internet backgammon game as a potential threat,
| and in my haste I erased it. Now when I try and open the game I get a message
| saying "Zone Datafile has encountered a problem and needs to close." And, I
| can no longer use the Windows Live Safety Centre Full Service Scan either, if
| that might be related. I'm using XP Pro SP2. Any help would be appreciated.
|
| Thanks,

 

[RobertVA]

Hi Jimmy - thanks for the reply!

I tried what you said, and when that didn't work I tried uninstalling all
games to see if I could reinstall them. Now I have no games. Set up will not
continue because it cannot copy the zClientM file even though I searched for
it and put a copy on my desktop. Also, it seems my XP install disc has become
useless since I installed SP2. Do you know of a work-around?

Thanks,
Dave54

Hi Dave54,

Seems that you'll need to reinstall the Internet Games on your PC
as they apparently have become corrupt due to software conflicts.

To add/remove Windows XP Games:

Click START > Control Panel

Add or Remove Programs
Add Remove Windows Components
Accessories and Utilities
[Details...]
Games
[Details...]
Select the games to install, here's how:

Place a check to install, or uncheck to uninstall
* If you're installing, and it's already checked, uncheck the
box and then check it again to trick Windows into reinstalling

Click [OK] 3 times.

--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________



Dave54 Wrote:
=================
| I used to enjoy playing a little internet backgammon, but something has gone
| wrong. I think that after I installed Spy Sweeper and scanned, it showed
| something necessary to the internet backgammon game as a potential threat,
| and in my haste I erased it. Now when I try and open the game I get a message
| saying "Zone Datafile has encountered a problem and needs to close." And, I
| can no longer use the Windows Live Safety Centre Full Service Scan either, if
| that might be related. I'm using XP Pro SP2. Any help would be appreciated.
|
| Thanks,

Eww. Shouldn't delete things like that. Sometimes utilities find
sections of harmless files that correspond to the segments of malware
that are used for the search routine. Either rename the file, move to
another folder or isolate onto removable media. Doesn't Spy sweeper have
some sort of "Vault" or quarantine it can put suspect files into?

I hope you didn't run the setup for installing the whole OS. When it
sees the newer SP2 files it will refuse to continue IN THE SAME FOLDER
to avoid a potentially dangerous mix of different file versions. You may
need to get hold of a SP2 CD and get someone to make a slipstreamed CD
with your OS installation disk and the SP2 disk.

 

[Guest]

I used to enjoy playing a little internet backgammon, but something has gone
wrong. I think that after I installed Spy Sweeper and scanned, it showed
something necessary to the internet backgammon game as a potential threat,
and in my haste I erased it. Now when I try and open the game I get a message
saying "Zone Datafile has encountered a problem and needs to close." And, I
can no longer use the Windows Live Safety Centre Full Service Scan either, if
that might be related. I'm using XP Pro SP2. Any help would be appreciated.

Thanks,
==============
Eww. Shouldn't delete things like that. Sometimes utilities find sections of
harmless files that correspond to the segments of malware that are used for
the search routine. Either rename the file, move to another folder or isolate
onto removable media. Doesn't Spy sweeper have some sort of "Vault" or
quarantine it can put suspect files into?

I hope you didn't run the setup for installing the whole OS. When it sees
the newer SP2 files it will refuse to continue IN THE SAME FOLDER to avoid a
potentially dangerous mix of different file versions. You may need to get
hold of a SP2 CD and get someone to make a slipstreamed CD with your OS
installation disk and the SP2 disk.
=============
Hi Robert - thanks for your reply.

I did't try to run OS setup, just uninstall & reinstall all items in the
'Accessories and Utilities' section of 'Windows Components' in 'Add or Remove
Programs'. Right now I cannot install anything there. How can I make one of
these "slipstremed" discs?

FWIW, I think one of the files I erased was called "domains" or something.

Thanks

 

[Jimmy S.]

Dave..

Since SpySweeper caused the issue, see if it has a restore point
saved that you can return to from within that software, otherwise..

Since that problem just started happening recently, try a System Restore.

How to use Windows XP System Restore:
http://www.microsoft.com/windowsxp/pro/using/howto/gethelp/systemrestore.asp


--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________






Jimmy S. Wrote:
=================
| Hi Dave54,
|
| Seems that you'll need to reinstall the Internet Games on your PC
| as they apparently have become corrupt due to software conflicts.
|
| To add/remove Windows XP Games:
|
| Click START > Control Panel
| > Add or Remove Programs
| > Add Remove Windows Components
| > Accessories and Utilities
| > [Details...]
| > Games
| > [Details...]
| > Select the games to install, here's how:
| Place a check to install, or uncheck to uninstall
| * If you're installing, and it's already checked, uncheck the
| box and then check it again to trick Windows into reinstalling
| > Click [OK] 3 times.
|
|
|
| Dave54 Wrote:
| =================
|| I used to enjoy playing a little internet backgammon, but something has gone
|| wrong. I think that after I installed Spy Sweeper and scanned, it showed
|| something necessary to the internet backgammon game as a potential threat,
|| and in my haste I erased it. Now when I try and open the game I get a message
|| saying "Zone Datafile has encountered a problem and needs to close." And, I
|| can no longer use the Windows Live Safety Centre Full Service Scan either, if
|| that might be related. I'm using XP Pro SP2. Any help would be appreciated.
||
|| Thanks,

 

[RobertVA]

I used to enjoy playing a little internet backgammon, but something has gone
wrong. I think that after I installed Spy Sweeper and scanned, it showed
something necessary to the internet backgammon game as a potential threat,
and in my haste I erased it. Now when I try and open the game I get a message
saying "Zone Datafile has encountered a problem and needs to close." And, I
can no longer use the Windows Live Safety Centre Full Service Scan either, if
that might be related. I'm using XP Pro SP2. Any help would be appreciated.

Thanks,
==============
Eww. Shouldn't delete things like that. Sometimes utilities find sections of
harmless files that correspond to the segments of malware that are used for
the search routine. Either rename the file, move to another folder or isolate
onto removable media. Doesn't Spy sweeper have some sort of "Vault" or
quarantine it can put suspect files into?

I hope you didn't run the setup for installing the whole OS. When it sees
the newer SP2 files it will refuse to continue IN THE SAME FOLDER to avoid a
potentially dangerous mix of different file versions. You may need to get
hold of a SP2 CD and get someone to make a slipstreamed CD with your OS
installation disk and the SP2 disk.
=============
Hi Robert - thanks for your reply.

I did't try to run OS setup, just uninstall & reinstall all items in the
'Accessories and Utilities' section of 'Windows Components' in 'Add or Remove
Programs'. Right now I cannot install anything there. How can I make one of
these "slipstremed" discs?

FWIW, I think one of the files I erased was called "domains" or something.

Thanks

Even if you don't need it right away, a slipstreamed CD might be a
lifesaver at some point in the future. Make sure your slipstreamed CD is
made from the CD that goes with your Windows XP Certificate Of
Authenticity (COA). If you have installed SP2 it would probably be
better to use the slipstreamed CD for any system file recoveries.

You WILL need a Windows XP installation CD that includes an I386 folder
AND the full SP2 download (or CD). Make sure you have a hard copy
(printed, COA or written) of your Windows XP product key. The computer
making the slipstreamed CD will need to have software that can burn an
ISO image to a CD, like Nero or Easy CD Creator. You may need to
reactivate your OS after a full or repair installation of your OS.

How to slipstream Windows XP and Windows XP SP2 with AutoStreamer
http://www.hal-pc.org/journal/2004/04_oct/slipstream.html

Microsoft Software Forum Network
Slipstreaming windows XP using NLite
http://www.msfn.org/articles.php?action=show&showarticle=49

 

[Guest]

Even if you don't need it right away, a slipstreamed CD might be a
lifesaver at some point in the future. Make sure your slipstreamed CD is
made from the CD that goes with your Windows XP Certificate Of
Authenticity (COA). If you have installed SP2 it would probably be
better to use the slipstreamed CD for any system file recoveries.

You WILL need a Windows XP installation CD that includes an I386 folder
AND the full SP2 download (or CD). Make sure you have a hard copy
(printed, COA or written) of your Windows XP product key. The computer
making the slipstreamed CD will need to have software that can burn an
ISO image to a CD, like Nero or Easy CD Creator. You may need to
reactivate your OS after a full or repair installation of your OS.

How to slipstream Windows XP and Windows XP SP2 with AutoStreamer
http://www.hal-pc.org/journal/2004/04_oct/slipstream.html

Microsoft Software Forum Network
Slipstreaming windows XP using NLite
http://www.msfn.org/articles.php?action=show&showarticle=49

Thanks Robert - I made a slipstremed winxpsp2 disc, but I still cannot
install any games except Spider Solitare. When I try, I get multiple messages
saying certain files can't be copied (many, many files), even though I have
copies on the slipstremaed disc in the drive, and I also copied the I386 file
from the new disc into c:\ . Should I try a reinstall now with the new disc?
A repair? Any other suggestions...?

 

[Jimmy S.]

Hi Dave54,

I think you should try a restore (see my previous post) before a repair..

--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________
\
Dave54 Wrote:
=================
||| Dave54 wrote:
||| I used to enjoy playing a little internet backgammon, but something has gone
||| wrong. I think that after I installed Spy Sweeper and scanned, it showed
||| something necessary to the internet backgammon game as a potential threat,
||| and in my haste I erased it. Now when I try and open the game I get a message
||| saying "Zone Datafile has encountered a problem and needs to close." And, I
||| can no longer use the Windows Live Safety Centre Full Service Scan either, if
||| that might be related. I'm using XP Pro SP2. Any help would be appreciated.
|||
||| Thanks,
||| ==============
||| Eww. Shouldn't delete things like that. Sometimes utilities find sections of
||| harmless files that correspond to the segments of malware that are used for
||| the search routine. Either rename the file, move to another folder or isolate
||| onto removable media. Doesn't Spy sweeper have some sort of "Vault" or
||| quarantine it can put suspect files into?
|||
||| I hope you didn't run the setup for installing the whole OS. When it sees
||| the newer SP2 files it will refuse to continue IN THE SAME FOLDER to avoid a
||| potentially dangerous mix of different file versions. You may need to get
||| hold of a SP2 CD and get someone to make a slipstreamed CD with your OS
||| installation disk and the SP2 disk.
||| =============
||| Hi Robert - thanks for your reply.
|||
||| I did't try to run OS setup, just uninstall & reinstall all items in the
||| 'Accessories and Utilities' section of 'Windows Components' in 'Add or Remove
||| Programs'. Right now I cannot install anything there. How can I make one of
||| these "slipstremed" discs?
|||
||| FWIW, I think one of the files I erased was called "domains" or something.
|||
||| Thanks
|||
||
|| Even if you don't need it right away, a slipstreamed CD might be a
|| lifesaver at some point in the future. Make sure your slipstreamed CD is
|| made from the CD that goes with your Windows XP Certificate Of
|| Authenticity (COA). If you have installed SP2 it would probably be
|| better to use the slipstreamed CD for any system file recoveries.
||
|| You WILL need a Windows XP installation CD that includes an I386 folder
|| AND the full SP2 download (or CD). Make sure you have a hard copy
|| (printed, COA or written) of your Windows XP product key. The computer
|| making the slipstreamed CD will need to have software that can burn an
|| ISO image to a CD, like Nero or Easy CD Creator. You may need to
|| reactivate your OS after a full or repair installation of your OS.
||
|| How to slipstream Windows XP and Windows XP SP2 with AutoStreamer
|| http://www.hal-pc.org/journal/2004/04_oct/slipstream.html
||
|| Microsoft Software Forum Network
|| Slipstreaming windows XP using NLite
|| http://www.msfn.org/articles.php?action=show&showarticle=49
||
| Thanks Robert - I made a slipstremed winxpsp2 disc, but I still cannot
| install any games except Spider Solitare. When I try, I get multiple messages
| saying certain files can't be copied (many, many files), even though I have
| copies on the slipstremaed disc in the drive, and I also copied the I386 file
| from the new disc into c:\ . Should I try a reinstall now with the new disc?
| A repair? Any other suggestions...?

 

[Guest]

---------------------------------------------------------------------------------
Thanks Jimmy - unfortunately System Restore is turned off. I ran sfc
/scannow, but when I try to install Internet Games the Windows Component
Wizard still says it cannot copy the same files; zclientm.ex_, znetm.dl_,
cmnclim.dl_, and so on. What would I lose if I ran an OS repair? Other
suggestions....? BTW, I'm not sure it was the Spy Sweeper scan that caused
this (I suspect operator error), so I don't want to slag their product. FWIW,
I used to be able to run the Full Service Scan at the Windows Live Safety
Centre website, but now after downloading the tools, I just get a box with a
little red x. I haven't noticed (yet) any other potentially related problems.
I appreciate your help.

Dave
---------------------------------------------------------------------------------
Hi Dave54,

I think you should try a restore (see my previous post) before a repair..

Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com

 

[Jimmy S.]

Hi Dave54,

You won't lose anything by doing an OS repair, unless you have encrypted
data directories, since the repair would rebuild your user account credentials.

I recommend that you enable System Restore after you complete your repair,
as in these situations System Restore is an invaluable recovery tool.

Your other issues should also be resolved after the repair is complete.
Keep us posted!

--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

Dave54 Wrote:
=================
| ---------------------------------------------------------------------------------
| Thanks Jimmy - unfortunately System Restore is turned off. I ran sfc
| /scannow, but when I try to install Internet Games the Windows Component
| Wizard still says it cannot copy the same files; zclientm.ex_, znetm.dl_,
| cmnclim.dl_, and so on. What would I lose if I ran an OS repair? Other
| suggestions....? BTW, I'm not sure it was the Spy Sweeper scan that caused
| this (I suspect operator error), so I don't want to slag their product. FWIW,
| I used to be able to run the Full Service Scan at the Windows Live Safety
| Centre website, but now after downloading the tools, I just get a box with a
| little red x. I haven't noticed (yet) any other potentially related problems.
| I appreciate your help.
|
| Dave
| ---------------------------------------------------------------------------------
| Hi Dave54,
|
| I think you should try a restore (see my previous post) before a repair..
|
| Cheers, *Windows_XP_MVP_Shell/User*
| Jimmy S. http://mvp.support.microsoft.com