Interfacing WORD 2003 to the ACT CRM database

[Guest]

My system is running XP Pro and MS 2003.
Has anyone interfaced the Customer relations Management software, ACT to WORD 2003?
I have not been able to utilize this interface. With the interface I can auto write letters to a prospect or customer that is in my ACT data base.

 

[Jezebel]

I found ACT's Word interface to be a horrible cludge. It seems bizarre that
ACT makes no attempt to use the functionality already present in Word
(bookmarks, properties, merge) but instead wrote their own half-baked
'field' methods and even their own document format. If you know any VBA,
it's easier to work the other way round: through VBA you can access the ACT
database and retrieve any details you like, add the document to the contact
history, etc.

My system is running XP Pro and MS 2003.
Has anyone interfaced the Customer relations Management software, ACT to WORD 2003?
I have not been able to utilize this interface. With the interface I can

auto write letters to a prospect or customer that is in my ACT data base.