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tmsea
I have a HP M8120N computer with Vista Home Premium. HP downloaded an
upgrade which installed the Intel Pro/1000 gigabit adapter (I think that is
where it came from.) Ever since then I have had problems shutting my
computer down. It goes to the blue screen and says Power fault.
I restored my computer to a date prior to when I got the upgrade, turned off
HP upgrades and the problem and software came back. Not sure from where
unless it was from Microsoft updates.
The diagnostic runs and Mircosoft says I need to intall the network dirver.
After figuring out how to install this driver; because you need to add a
script via the cmd prompt to install it, I have installed the driver and the
computer shuts down. But I have to reinstall the driver every time I want to
shut my computer down or my computer does not shut down and I get the same
diagnostic after I restart my computer that the driver needs to be installed.
Now I do not think that the driver should need to be installed every time
you want to shut your computer down so something is wrong.
I have talked with Intel and they say it is probably a OEM problem(not
really saying it is HP or Microsoft Vista) and that the driver should not
need to be reinstalled.
Anyone have any thoughts?
upgrade which installed the Intel Pro/1000 gigabit adapter (I think that is
where it came from.) Ever since then I have had problems shutting my
computer down. It goes to the blue screen and says Power fault.
I restored my computer to a date prior to when I got the upgrade, turned off
HP upgrades and the problem and software came back. Not sure from where
unless it was from Microsoft updates.
The diagnostic runs and Mircosoft says I need to intall the network dirver.
After figuring out how to install this driver; because you need to add a
script via the cmd prompt to install it, I have installed the driver and the
computer shuts down. But I have to reinstall the driver every time I want to
shut my computer down or my computer does not shut down and I get the same
diagnostic after I restart my computer that the driver needs to be installed.
Now I do not think that the driver should need to be installed every time
you want to shut your computer down so something is wrong.
I have talked with Intel and they say it is probably a OEM problem(not
really saying it is HP or Microsoft Vista) and that the driver should not
need to be reinstalled.
Anyone have any thoughts?