installing hp photosmart C5180 All-in-one

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Guest

i've been trying to install my hp photosmart C5180 all-in-one printer to my
toshiba notebook with windows vista os. it keeps telling me that the
operating system is not compartible so it can't install. I"m not sure what to
do. am i meant to get a new cd? or is there something i should fiddle with?
it also says i should log in as an administrator and install it, but i'm
using my administrator account already. please HELP!!! i'm frustrated!!! :(
 
Uchenna said:
i've been trying to install my hp photosmart C5180 all-in-one printer to
my
toshiba notebook with windows vista os. it keeps telling me that the
operating system is not compartible so it can't install. I"m not sure what
to
do. am i meant to get a new cd? or is there something i should fiddle
with?
it also says i should log in as an administrator and install it, but i'm
using my administrator account already. please HELP!!! i'm frustrated!!!
:(
Click to expand...

Go to HP's site download the vista driver you should be ok then.
 
thanks. I just downloaded a driver from the hp website,but i'm still having
the same problems. :(

Richard G. Harper said:
The first thing you need to do is get updated drivers and software for your
printer that are compatible with Vista from the HP.COM web site.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* NEW! Catch my blog ... http://msmvps.com/blogs/rgharper/
* PLEASE post all messages and replies in the newsgroups
* The Website - http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


Uchenna said:
i've been trying to install my hp photosmart C5180 all-in-one printer to
my
toshiba notebook with windows vista os. it keeps telling me that the
operating system is not compartible so it can't install. I"m not sure what
to
do. am i meant to get a new cd? or is there something i should fiddle
with?
it also says i should log in as an administrator and install it, but i'm
using my administrator account already. please HELP!!! i'm frustrated!!!
:(
Click to expand...
Click to expand...
 
HP has been VERY slow to put out any drivers and the ones they have put out
don't work well.
 
Did you verify that the driver you downloaded is a Vista compatible driver?
Did you check the support site for your printer for Vista information?

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* NEW! Catch my blog ... http://msmvps.com/blogs/rgharper/
* PLEASE post all messages and replies in the newsgroups
* The Website - http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


Uchenna said:
thanks. I just downloaded a driver from the hp website,but i'm still
having
the same problems. :(

Richard G. Harper said:
The first thing you need to do is get updated drivers and software for
your
printer that are compatible with Vista from the HP.COM web site.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* NEW! Catch my blog ... http://msmvps.com/blogs/rgharper/
* PLEASE post all messages and replies in the newsgroups
* The Website - http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


Uchenna said:
i've been trying to install my hp photosmart C5180 all-in-one printer
to
my
toshiba notebook with windows vista os. it keeps telling me that the
operating system is not compartible so it can't install. I"m not sure
what
to
do. am i meant to get a new cd? or is there something i should fiddle
with?
it also says i should log in as an administrator and install it, but
i'm
using my administrator account already. please HELP!!! i'm
frustrated!!!
:(
Click to expand...
Click to expand...
Click to expand...
 
I have the same printer. The last driver update from HP seemed to make things
worse. I hope this help I dont belive its your note book. I'm running vista
32 bit on a desktop computer I built. Keith
 
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