installing direct x 9

G

Guest

running windows xp and when its installing and it starts copying files it stops and says it can't copy a file even though i've tried every different direct x 9 download. something about it not being able to see if its xp compatible or something
need help
 
N

Neil Dela Osa [MS]

What happens when you attempt to install it? Below are some common steps
which address many of the XP install problems...

1) Make sure your cryptography services are enabled. To do this, go to my
computer | manage | services and applications | services. Then go to
cryptography services properties and make sure the service is started and
startup type is set to automatic.
2) If you are running Windows on a FAT32 drive, run scandisk.
3) Try the resolution steps in
http://support.microsoft.com/default.aspx?scid=kb;en-us;813442
4) Try the resolution steps in
http://support.microsoft.com/default.aspx?scid=kb;EN-US;822798
5) Remove temporary files in %temp% and (if installing end-user runtime)
%windir%\system32\directx\websetup
 
G

Guest

-----Original Message-----
running windows xp and when its installing and it starts
copying files it stops and says it can't copy a file even
though i've tried every different direct x 9 download.
something about it not being able to see if its xp
compatible or something.
need help
.
I have the same problem except when i try to install it
i have a message that pops up saying it didnt pass
windows logo testing and it wont be installed
 
P

Paul Smith

I have the same problem except when i try to install it
i have a message that pops up saying it didnt pass
windows logo testing and it wont be installed

Make sure Cryptographic services is running.

Control Panel / Admin Tools / Services, scroll down the list to find
Cryptographic Services make sure it's set to automatic, if not right click
properties and select automatic and start.

Also make sure you've got no virus software running in the background.

--
Paul Smith,
Yeovil, UK.
http://windows.dasmirnov.net/ Windows XP Resource Site.
http://www.smirnov.demon.co.uk/
http://www.doom3portal.com/ A Doom 3 fansite.

*Replace nospam with smirnov to reply by e-mail*
 

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