G
gdwtch
I have an Acer Aspire 5920 laptop running Vista Home Premium and I'm having
problems installing new software. Some examples are: iTunes, Winzip, Java
updates... pretty much anything that uses the Microsoft installer service
msi, I'm guessing.
I've tried many different things to solve the problem:
Re-register vbscript
Re-register msiexec
Install version 4.5 of the installer
Run the Windows Installer Cleanup Tool on the items I was trying to install
(by the way this tool would not install either -- I had to copy the
executables from the temp directory created by the installer)
Checked that the msiexec service was set to manual
Cleaned out all temp areas
I tried turning on installer logging by setting the Logging key in the
registry, but I've probably done it wrong, as I see no additional logs being
created in the temp area...
I have noticed that some installations will complete if I leave them to run
overnight. For example, this was the case with the installer version 4.5
installation... I just left it running when I went to bed, and in the morning
the machine had rebooted itself and appeared to be no worse off than before
(and 4.5 did appear to be installed, according to msiexec /?). But no such
luck with the most other installations. Strangely, things like Firefox
updates will install, no problem. I guess they don't use msi...
Unfortunately this behavior started many months ago, so I can't pin it down
to a particular system change; I've just been putting up with it. I have just
finally reached the end of my rope since someone gave me an iPod and now I
NEED to get iTunes installed if I want to use it.
I sure hope someone out there has a new idea for me to try, as I have spent
waaay too much time on this already!
problems installing new software. Some examples are: iTunes, Winzip, Java
updates... pretty much anything that uses the Microsoft installer service
msi, I'm guessing.
I've tried many different things to solve the problem:
Re-register vbscript
Re-register msiexec
Install version 4.5 of the installer
Run the Windows Installer Cleanup Tool on the items I was trying to install
(by the way this tool would not install either -- I had to copy the
executables from the temp directory created by the installer)
Checked that the msiexec service was set to manual
Cleaned out all temp areas
I tried turning on installer logging by setting the Logging key in the
registry, but I've probably done it wrong, as I see no additional logs being
created in the temp area...
I have noticed that some installations will complete if I leave them to run
overnight. For example, this was the case with the installer version 4.5
installation... I just left it running when I went to bed, and in the morning
the machine had rebooted itself and appeared to be no worse off than before
(and 4.5 did appear to be installed, according to msiexec /?). But no such
luck with the most other installations. Strangely, things like Firefox
updates will install, no problem. I guess they don't use msi...
Unfortunately this behavior started many months ago, so I can't pin it down
to a particular system change; I've just been putting up with it. I have just
finally reached the end of my rope since someone gave me an iPod and now I
NEED to get iTunes installed if I want to use it.
I sure hope someone out there has a new idea for me to try, as I have spent
waaay too much time on this already!