Installer looking for CD


S

Ski54

Trying to download Windows Defender (on Windows XP SP3). The .msi file
downloads OK, but then the installer says the feature I'm trying to use is on
CD or other removable media, and I need to install the CD.
 
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B

Bill Sanderson

Was Windows Defender previously installed on this machine?

Are you certain that the installer message is referring to Windows Defender,
and not another application?

In either case, the fix will probably be to download the Windows Installer
clean-up utility

http://support.microsoft.com/kb/290301/

Download--run the downloaded file to install the application, which you will
find in your start menu.

Run it, and select whatever application you are getting this dialog
about--assuming it is, in fact, Windows Defender, select Windows Defender,
and click (remove, I think.)

Then re-run the .msi file to reinstall.

Once you have accomplished this, I'd recommend removing this app if your
machine is shared with other users--this can be dangerous if used
indiscriminately.
 
S

Ski54

Thanks, that did it. Defender was indeed previously installed on this
machine. In fact, your answer also allowed me to fix a completely different
problem I had been having. I had been unable to install SP1 to Visual Studio
Express, because I had previously had a Beta version installed. The Windows
Installer cleanup utility allowed me to fix that problem as well.
 
B

Bill Sanderson

Great--it can be a useful tool. There was an incident a few years back
where the use of this tool prevented all future security updates to Office
from being auto-installed by Microsoft Update. I don't remember the details
of that situation, but there can be risks with such a tool as well as
benefits.
 
D

Dr. Mike S

Bill:

PERFECT....worked like a charm.

Mike S.

Bill Sanderson said:
Was Windows Defender previously installed on this machine?

Are you certain that the installer message is referring to Windows Defender,
and not another application?

In either case, the fix will probably be to download the Windows Installer
clean-up utility

http://support.microsoft.com/kb/290301/

Download--run the downloaded file to install the application, which you will
find in your start menu.

Run it, and select whatever application you are getting this dialog
about--assuming it is, in fact, Windows Defender, select Windows Defender,
and click (remove, I think.)

Then re-run the .msi file to reinstall.

Once you have accomplished this, I'd recommend removing this app if your
machine is shared with other users--this can be dangerous if used
indiscriminately.
 
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