Installation of drivers for Laserjet 1012 - spooler subsystem encounters a problem in XP

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I upgraded a system from Win 98 to XP. All went smoothly except for the HP printer drivers. There is an HP PSC 950 and an HP Laserjet 1012 connected to USB. When I upgraded, the 950 worked fine but the 1012 did not exist. I tried installing the XP drivers for the 1012 - installation went to the end, then got "spooler subsystem app encountered a problem" and "RPC server unavailable". I manually uninstalled all printer drivers including the PSC 950 per info from one of the Microsoft Knowledge Base articles. When I re-install the 1012 I still get this message. I can re-install the PSC 950 with no problems. Has anyone encountered something similar to this and have any tips? Thanks...
 
http://support.microsoft.com/default.aspx?scid=kb;en-us;324757

How to uninstall and reinstall correctly:
http://www.coribright.com/Windows/Article One.htm
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Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com

JSelig said:
I upgraded a system from Win 98 to XP. All went smoothly except for the HP
Click to expand...
printer drivers. There is an HP PSC 950 and an HP Laserjet 1012 connected to
USB. When I upgraded, the 950 worked fine but the 1012 did not exist. I
tried installing the XP drivers for the 1012 - installation went to the end,
then got "spooler subsystem app encountered a problem" and "RPC server
unavailable". I manually uninstalled all printer drivers including the PSC
950 per info from one of the Microsoft Knowledge Base articles. When I
re-install the 1012 I still get this message. I can re-install the PSC 950
with no problems. Has anyone encountered something similar to this and have
any tips? Thanks...
 
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