Incoming message duplicates

  • Thread starter Thread starter Guest
  • Start date Start date
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Guest

Using POP3 and Outlook 2003...
I have the settings so that I keep messages on the server for a specified
period of time so that I and my wife can check messages on the same account
from different computers (mine uses Outlook 2000 and hers uses 2003). On the
2003 version, when Outlook opens, it downloads ALL of the messages that are
on the POP3 server instead of just those that are "unread by that computer"
as does the 2000 version.

This is creating multiple instances of duplicate e-mails.

Thanks
 
rloomas said:
Using POP3 and Outlook 2003...
I have the settings so that I keep messages on the server for a
specified period of time so that I and my wife can check messages on
the same account from different computers (mine uses Outlook 2000 and
hers uses 2003). On the 2003 version, when Outlook opens, it
downloads ALL of the messages that are on the POP3 server instead of
just those that are "unread by that computer" as does the 2000
version.

This is creating multiple instances of duplicate e-mails.
Click to expand...

Is SP2 installed? This was a problem prior to that release.
 
Yes, SP2 is installed and the problem persists. It seems to only download
all of my messages when Outlook starts, otherwise it seems to receive new
messages only.

Bob
 
rloomas said:
Yes, SP2 is installed and the problem persists. It seems to only
download all of my messages when Outlook starts, otherwise it seems
to receive new messages only.
Click to expand...

Try a new mail profile.
 
New mail profile does not change the symptoms.

I've also noticed that certain "rules" do not work. Mail is not delivered
to the proper folder, and the actual definition of the rule changes when the
"Apply" button is clicked to save the changes. I've tried deleting the rule
and creating a new one and it reverts to settings that were never part of the
original rule but are identical to the way it was before I deleted it and
recreated it.

Thanks,
Bob
 
rloomas said:
New mail profile does not change the symptoms.
Hm...

I've also noticed that certain "rules" do not work. Mail is not
delivered to the proper folder, and the actual definition of the rule
changes when the "Apply" button is clicked to save the changes.
Click to expand...

In what way?
I've
tried deleting the rule and creating a new one and it reverts to
settings that were never part of the original rule but are identical
to the way it was before I deleted it and recreated it.
Click to expand...

Rules are stored in the PST as hidden items. Have you tried starting
Outlook with the /cleanrules switch to really clean out all rules and then
recreating them again?
 
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