included Microsoft support

[mgm]

I am considering purchasing Windows Vista Ultimate from my local retail
store. A full, retail, Microsoft OS. A $399.95 cash on the barrel-head pop
to my wallet
Can anyone here tell me what support Microsoft includes with this product.
Many other software manufactures do include some support, even it's only for
30 - 90 days.

 

[Carey Frisch [MVP]]

Free installation support and two support requests afterward
within 90 days of product activation.

--
Carey Frisch
Microsoft MVP
Windows Shell/User

--------------------------------------------------------------------

:

I am considering purchasing Windows Vista Ultimate from my local retail
store. A full, retail, Microsoft OS. A $399.95 cash on the barrel-head pop
to my wallet
Can anyone here tell me what support Microsoft includes with this product.
Many other software manufactures do include some support, even it's only for
30 - 90 days.

 

[mgm]

Thank you for such a speedy reply but I would really appreciate is a link to
Microsoft's website with all of the details of their included support; i.e.
is that telephone support you're referring to or just email? I've done an
numerous searches on MS's website but I can't find any official reference to
included technical support for it's retail purchased OS.

 

[jonathan perreault]

my professionnal suggestion is forget vista stay with xp or linux


--
Jonathan Perreault

Personnal Advice To You:
#1: Do Not Undermine Windows's Work, Or It'll Undermine You As A User.
#2: Torture Windows (Any) Now Before It Tortures You

Best Comments From Users:
No Matter The Problem Even With Linux, It's Microsoft's And Windows's Faults

A common mistake that people make when trying to design something completely
foolproof is to underestimate the ingenuity of complete fools.

 

[Carey Frisch [MVP]]

https://support.microsoft.com/oas/default.aspx?gprid=11734

--
Carey Frisch
Microsoft MVP
Windows Shell/User

--------------------------------------------------------------------

Thank you for such a speedy reply but I would really appreciate is a link to
Microsoft's website with all of the details of their included support; i.e.
is that telephone support you're referring to or just email? I've done an
numerous searches on MS's website but I can't find any official reference to
included technical support for it's retail purchased OS.

 

[mgm]

Whew... found the link.
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=10300&gprid=436974#hoursOfOperation.
Hmm, it would be nice if they included the telephone number too.

 

[mgm]

For some of us, staying with the old or the limited few isn't an option. I
earn money assisting others, "the typical home user" with their PC needs.
New computers have Vista so this is what I have to learn to support. Most
end users use Microsoft products because they are the most user friendly
platforms available; they're not perfect but then I'm not excepting the
Garden of Eden either. Yes, Microsoft is BIG and it's easy to take shots at
BIG targets. But did anyone ever think that Microsoft just might be big
because they are the are also good? Microsoft offers the best available OS's
out there for the general population, the majority of users.

 

[jonathan perreault]

To Answer Question:
"did anyone ever think that Microsoft just might be big because they are the
are also good?"
YEAH RIGHT even god The Almighty couldn't make windows something good, not
to mention perfect

Microsoft offers the best available OS's out there for the general
population, the majority of users.
You're joking around right?


--
Jonathan Perreault

Personnal Advice To You:
#1: Do Not Undermine Windows's Work, Or It'll Undermine You As A User.
#2: Torture Windows (Any) Now Before It Tortures You

Best Comments From Users:
No Matter The Problem Even With Linux, It's Microsoft's And Windows's Faults

A common mistake that people make when trying to design something completely
foolproof is to underestimate the ingenuity of complete fools.

 

[Paul Randall]

Look again. Phone number for USA is in the third column.

-Paul Randall

 

[Bill Yanaire]

To Answer Question:
"did anyone ever think that Microsoft just might be big because they are
the are also good?"
YEAH RIGHT even god The Almighty couldn't make windows something good, not
to mention perfect

Since there is no GOD, but a bunch of stories written by some drunken guys
over 2,000 years ago, I don't think they could create a Windows product.
Maybe they could tackle Ubuntu, but not Windows !