Inability to permanetly remove detected objects

C

Chuck

Microsoft Spyware Beta 1 runs everynight and comes up
with the same two problems (EDialer and Windsoft). Upon
clecking to remove them, the system goes away then comes
back and says they have been removed. Yet, the next day,
there they are again. Once, I ran the scan option twice
back-to-back and they weren't there the second time. How
can I get rid of these routines?
 
M

Mikolaj

Microsoft Spyware Beta 1 runs everynight and comes up
with the same two problems (EDialer and Windsoft). Upon
clecking to remove them, the system goes away then comes
back and says they have been removed. Yet, the next day,
there they are again. Once, I ran the scan option twice
back-to-back and they weren't there the second time. How
can I get rid of these routines?

First of all - send a Suspected Spyware Report through the Tools menu of
MSAS to the SpyNet.



Then turn off the System Restore: Start-> right click on My
computer ->Properties -> System restore -> select the box ' Turn off system
restore ' and press Apply, then exit.

(Remember to turn it on - i.e. deselect that box - again after cleaning the
system!!)



Next start the computer in the Safe mode (F8 during boot-up), run Windows
Explorer, go to your profile temporary folders (usually C:\Documents and
Settings\username\local settings\temp and c:\Documents and
Settings\username\local settings\Temporary Internet Files\Content.IE5) and
delete all the files in those directories and subdirectories. Then do a full
system scan with MS AntiSpyware (check the proper option under Scan
settings). Scan the computer with the antivirus software that you use. And
also with some other "cleaning" software such as:



Spybot Search&Destroy http://www.spybot.info/en/index.html

HijackThis http://www.tomcoyote.org/hjt/

CWShredder http://www.majorgeeks.com/download3019.html

Ad-Aware SE Personal http://www.lavasoft.com/software/adaware/

McAfee Stinger http://vil.nai.com/vil/stinger/



If you run HijackThis you can check the log it prepares - just copy and
paste it to the http://www.hijackthis.de web page and click analyze button.



Need a free antivirus? Try this one http://www.free-av.com



And protect your system with antispyware, antivirus and firewall software.

Keep this software up to date.

Also KEEP THE SYSTEM UP TO DATE (http://www.windowsupdate.com)
 

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