I'm getting an error code 8 when try to access my exchange account

[Jose Rosa]

When I try to access my exchange account away from the office I get the
following messsage:

"There is a problem with the proxy server's security certificate. The
security certificate is not from a trusted certifying authority. Outlook is
unable to connect to the proxy server xxxx.xxxxxxx.com (error code 8)"

I updaed the certificate but still having the problem

 

[Diane Poremsky [MVP]]

How did you update it? Is the cert from a reseller or created by the
exchange server/proxy server? If its self created you need to publish it on
the local computer and trust it.


--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Do you keep Outlook open 24/7? Vote in our poll:
http://forums.slipstick.com/showthread.php?t=22205

 

[Roady [MVP]]

Is your company using a trusted certificate or a self-signed certificate?
If it is a trusted certificate, check Windows Update and make sure you have
the update for root certificates applied. When using Windows XP, you'll see
this update when choosing Custom.