IFRAME browser settings

G

Guest

Are there specific browser settings that may prevent users from viewing HTML
or .pdf documents within an IFRAME?
Enabling the option of "Launching programs and files in an IFRAME" within
the Security Settings dialog box does not fix the problem.

Can other software or Windows components get in the way? McAfee? Windows
Firewall?

Any help is appreciated!
 
D

Don Varnau

Hi,
Questions:
IE6 on which OS?
Is this happening on only one website? Can you post the URL?

Test: Startup in Safe Mode with Networking.
http://support.microsoft.com/default.aspx?scid=315222 If the problem goes
away, a program that didn't load in Safe Mode is causing it. Look at
security, privacy, ad-blockers, etc. to find that program.

Hope this helps,
Don
[MS MVP- IE]
 
V

Vanguard

Melissa said:
Are there specific browser settings that may prevent users from
viewing HTML
or .pdf documents within an IFRAME?
Enabling the option of "Launching programs and files in an IFRAME"
within
the Security Settings dialog box does not fix the problem.

Can other software or Windows components get in the way? McAfee?
Windows
Firewall?

Any help is appreciated!


So is the content of the frame local to your web host or are you going
somewhere else to get the content ("Navigate sub-frames across domains"
or "Access data sources across domains")?
 
G

Guest

Windows OS.
We have a secure Extranet for members only. Users read HTML formatted and
pdf formatted announcements that are posted in the IFRAME. Most members have
no trouble. I have had two users that get the IFRAME error. In addition to
enabling the IFRAME option that I mentioned below, I've tried adding our URL
to the trusted sites browser settings. That didn't solve the problem either.

Because our users are not too techno saavy, I hesitate trying the safe mode
suggestion that you've given. Obviously I will resort to that if necessary.

You mention ad-blockers....could that be a setting within an anti-virus
package that could be getting in the way? I know that one user recently
installed McAfee.
TIA for the help!

Don Varnau said:
Hi,
Questions:
IE6 on which OS?
Is this happening on only one website? Can you post the URL?

Test: Startup in Safe Mode with Networking.
http://support.microsoft.com/default.aspx?scid=315222 If the problem goes
away, a program that didn't load in Safe Mode is causing it. Look at
security, privacy, ad-blockers, etc. to find that program.

Hope this helps,
Don
[MS MVP- IE]

Melissa said:
Are there specific browser settings that may prevent users from viewing HTML
or .pdf documents within an IFRAME?
Enabling the option of "Launching programs and files in an IFRAME" within
the Security Settings dialog box does not fix the problem.

Can other software or Windows components get in the way? McAfee? Windows
Firewall?

Any help is appreciated!
 
G

Guest

This is on a member only extranet. Everything posted to the IFRAME is hosted
locally.
 
V

Vanguard

McAfee is a company name and refers to all of their products. WHICH
product of McAfee's did the user install? If it was the suite that
include their Privacy component, you can uninstall just that component
and leave the VirusScan and Firewall components installed. The Privacy
component has the ad-blocker and popup blocker options. I had problem
in getting the popup blocker blocker to remain disabled (McAfee enables
it by default on installation and sometimes resets it to that default).
Since their popup blocker is simplistic (in what it blocks and how it
blocks along with no configurability), and since it caused a single beep
when exiting IE that could not be disabled under Sound applet in Control
Panel, within the program, or by a registry setting (McAfee's looking
into this one), I uninstalled just that component since it wasn't
critical or as important as the AV and firewall components.
 
D

Don Varnau

Hi,
If IE settings are correct, and it sounds like they are, the next place to
look is at third-party programs. Unfortunately, these programs will
occasionally block a pop-up or an image that the user wants to see.

Running MSCONFIG and unchecking startup programs or trying the Safe Mode
test are the best ways that I know of to see if a third-party program is to
blame. I also realize that it can be daunting for an inexperienced user to
dig through the settings of a security suite and decide which features to
disable.

Afterthought... if running XP SP2, browser add-ons can be easily and safely
disabled from IE> Tools> Manage ads-ons. (Another way to test)

Don
[MS MVP- IE]
 

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