IEXPLORE caused an invalid page fault

[Guest]

Hi,
I am runnning Windows 98 with IE6.0.2800.1106. Included are these service packs:SP1; Q813489:Q330994; q313829; Q818529;Q832894;Q823353.

My issue is two fold but maybe related to each other.
First: IE sometimes quits when I try to type in an address in the address bar
Second: When the dropdwon menue appears while typing, IE quits as well.

Here is an example of the error message I receive:
IEXPLORE caused an invalid page fault in module USER.EXE at 001e:0000306e.
Registers:
EAX=00000000 CS=16ef EIP=0000306e EFLGS=00000246
EBX=00640008 SS=5c7f ESP=00008398 EBP=006483c8
ECX=00005c7f DS=16cf ESI=000083c8 FS=18e7
EDX=00000000 ES=0187 EDI=11270001 GS=0000
Bytes at CS:EIP:
67 66 26 8b 47 10 66 36 89 44 da 67 26 8b 47 14
Stack dump:
00000002 00000e78 00000000 0000b462 00000ff8 00000e78 bff741f7 0052033c bfc04e68 00000000 00040000 16ef2d8c bff714d9 0000017f 0064e3d8 00000187

It is always a stack dump error under USER.exe.

Help!

 

[H Leboeuf]

Rule out parasites.

Try this: Tools > Internet Options > Advanced > Browsing
Uncheck the Enable 3rd party browser extensions

If this clears your problem then find out who the culprit(s) is/are with
these tools.

Let AD-Aware Scan your system for advertising Spyware
http://www.lavasoftusa.com

If you use a HOSTS file, beware of this new issue.
Ad-Aware has decided to include a new detection when scanning the HOSTS
file. This now creates a "Bad hosts file entry" in the log file generated at
the end of a scan. The best thing to do is to place a check in each entry,
right-click and select: "Add selection to ignorelist". Otherwise if you let
AWW "fix" these items it will trash the HOSTS file! Even if you have it
"locked" by [example] SpywareBlaster or Winpatrol. It does not return the
attributes and renames the HOSTS file incorrectly to hosts.

and:

SpyBot-S&D
http://security.kolla.de/

p.s Reset the 3rd party browser setting.

More: This may be caused by a third-party program (adware, spyware,
parasite).
Get AdAware and SpyBot and run them both. Keep them up to date.
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Additional link:
http://aumha.org/a/quickfix.htm

You may need this removal tool.
More: Complete list by variant with up-to-date information.
http://www.spywareinfo.com/~merijn/cwschronicles.html
More: Removal tool: http://www.spywareinfo.com/~merijn/files/CWShredder.exe

CWShredder - Tutorial
http://www.bleepingcomputer.com/forums/index.php?showtutorial=47

IMPORTANT:
Before trying to remove spyware, download a copy of LSPFIX from
the URL below - some malware may kill your internet connection when it is
removed, this program will enable you to regain your connection.
http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/winsockxpfix.html (if your OS is Win2k or
XP)

Important: "So how did I get infected in the first place?"
http://forums.net-integration.net/index.php?showtopic=3051

--

Henri Leboeuf
Web page: http://www.colba.net/~hlebo49/index.htm
===

Hi,
I am runnning Windows 98 with IE6.0.2800.1106. Included are these service

packs:SP1; Q813489:Q330994; q313829; Q818529;Q832894;Q823353.

My issue is two fold but maybe related to each other.
First: IE sometimes quits when I try to type in an address in the address bar
Second: When the dropdwon menue appears while typing, IE quits as well.

Here is an example of the error message I receive:
IEXPLORE caused an invalid page fault in module USER.EXE at 001e:0000306e.
Registers:
EAX=00000000 CS=16ef EIP=0000306e EFLGS=00000246
EBX=00640008 SS=5c7f ESP=00008398 EBP=006483c8
ECX=00005c7f DS=16cf ESI=000083c8 FS=18e7
EDX=00000000 ES=0187 EDI=11270001 GS=0000
Bytes at CS:EIP:
67 66 26 8b 47 10 66 36 89 44 da 67 26 8b 47 14
Stack dump:
00000002 00000e78 00000000 0000b462 00000ff8 00000e78 bff741f7 0052033c

bfc04e68 00000000 00040000 16ef2d8c bff714d9 0000017f 0064e3d8 00000187

 

[Guest]

Since writing my question, I have installed STOPzilla, which seems to be
working.I have also removed Alexa Toolbar which really improved the crashes.

Wow, your response is very thorough. I will go through your instructions and
try them one by one. I will then post to let you know how it went.
Thanks a gazillion =:>)

Rule out parasites.

Try this: Tools > Internet Options > Advanced > Browsing
Uncheck the Enable 3rd party browser extensions

If this clears your problem then find out who the culprit(s) is/are with
these tools.

Let AD-Aware Scan your system for advertising Spyware
http://www.lavasoftusa.com

If you use a HOSTS file, beware of this new issue.
Ad-Aware has decided to include a new detection when scanning the HOSTS
file. This now creates a "Bad hosts file entry" in the log file generated at
the end of a scan. The best thing to do is to place a check in each entry,
right-click and select: "Add selection to ignorelist". Otherwise if you let
AWW "fix" these items it will trash the HOSTS file! Even if you have it
"locked" by [example] SpywareBlaster or Winpatrol. It does not return the
attributes and renames the HOSTS file incorrectly to hosts.

and:

SpyBot-S&D
http://security.kolla.de/

p.s Reset the 3rd party browser setting.

More: This may be caused by a third-party program (adware, spyware,
parasite).
Get AdAware and SpyBot and run them both. Keep them up to date.
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Additional link:
http://aumha.org/a/quickfix.htm

You may need this removal tool.
More: Complete list by variant with up-to-date information.
http://www.spywareinfo.com/~merijn/cwschronicles.html
More: Removal tool: http://www.spywareinfo.com/~merijn/files/CWShredder.exe

CWShredder - Tutorial
http://www.bleepingcomputer.com/forums/index.php?showtutorial=47

IMPORTANT:
Before trying to remove spyware, download a copy of LSPFIX from
the URL below - some malware may kill your internet connection when it is
removed, this program will enable you to regain your connection.
http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/winsockxpfix.html (if your OS is Win2k or
XP)

Important: "So how did I get infected in the first place?"
http://forums.net-integration.net/index.php?showtopic=3051

--

Henri Leboeuf
Web page: http://www.colba.net/~hlebo49/index.htm
===

Hi,
I am runnning Windows 98 with IE6.0.2800.1106. Included are these service

packs:SP1; Q813489:Q330994; q313829; Q818529;Q832894;Q823353.

My issue is two fold but maybe related to each other.
First: IE sometimes quits when I try to type in an address in the address bar
Second: When the dropdwon menue appears while typing, IE quits as well.

Here is an example of the error message I receive:
IEXPLORE caused an invalid page fault in module USER.EXE at 001e:0000306e.
Registers:
EAX=00000000 CS=16ef EIP=0000306e EFLGS=00000246
EBX=00640008 SS=5c7f ESP=00008398 EBP=006483c8
ECX=00005c7f DS=16cf ESI=000083c8 FS=18e7
EDX=00000000 ES=0187 EDI=11270001 GS=0000
Bytes at CS:EIP:
67 66 26 8b 47 10 66 36 89 44 da 67 26 8b 47 14
Stack dump:
00000002 00000e78 00000000 0000b462 00000ff8 00000e78 bff741f7 0052033c

bfc04e68 00000000 00040000 16ef2d8c bff714d9 0000017f 0064e3d8 00000187

It is always a stack dump error under USER.exe.

Help!