IE7 Failure to Close

[Bill Helbron]

I posted this recently and was advised to re-post here.

Recently, I've noticed that my IE7 window will not close, e.g. when
I click on the "X" in the top right part of the window. At other times, it
will
not close when I left-click on the bar at the bottom of the screen and click
"Close". At other times, it will close normally. I don't recall doing
anything
that would "modify" any of IE7 settings. Suggestions, please!

Bill

 

[Malke]

I posted this recently and was advised to re-post here.

Recently, I've noticed that my IE7 window will not close, e.g. when
I click on the "X" in the top right part of the window. At other times, it
will
not close when I left-click on the bar at the bottom of the screen and
click "Close". At other times, it will close normally. I don't recall
doing anything
that would "modify" any of IE7 settings. Suggestions, please!

What is the virus/malware status of the machine? If you think it is clean,
what programs (and versions) did you use to determine this?

Be sure the computer is clean:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Malke

 

[Bill Helbron]

Hi Malke,

Thanks for your reply!

What is the virus/malware status of the machine?

I use Norton Internet Security, so "presumably" my system is "clean"!

Bill

 

[Malke]

Hi Malke,

Thanks for your reply!

I use Norton Internet Security, so "presumably" my system is "clean"!

Nope, I wouldn't make that assumption if all you have is NIS. Do at least
the prep work and the malware scanning to be sure.

http://www.elephantboycomputers.com/page2.html#Removing_Malware

Malke

 

[mikeyhsd]

try disabling any add on's




(e-mail address removed)



I posted this recently and was advised to re-post here.

Recently, I've noticed that my IE7 window will not close, e.g. when
I click on the "X" in the top right part of the window. At other times, it
will
not close when I left-click on the bar at the bottom of the screen and click
"Close". At other times, it will close normally. I don't recall doing
anything
that would "modify" any of IE7 settings. Suggestions, please!

Bill

 

[PA Bear [MS MVP]]

[X-post to IE General]

Excuse me, but I advised you to post to IE General newsgroup, not WinXP
General:
http://groups.google.com/group/micr..._frm/thread/78891dfce173242b/f66e78d29e1dc49d

Malke gave you some good suggestions.

Barring any hijackware issues:

1. Does this behavior persist if you start IE7 in No Add-ons mode? To start
IE7 in No Add-ons mode:

Right-click on the blue IE desktop icon and select Start without Add-ons; or

Start > (All) Programs > Accessories > System Tools > Internet Explorer (No
add-ons).

Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

2. Does the problem persist if you Reset IE7 Settings (RIES)?
http://support.microsoft.com/kb/923737 <= Read before using!

3. If you uninstall (a) IE7 (which automatically returns you to IE6), (b)
all toolbars and (c) all third-party Windows Themes (including Window
Blinds) and do NOT reinstall IE7, does this behavior persist? If it does,
do NOT reinstall IE7.

Uninstalling IE7
http://www.ie-vista.com/kbase2.html

How to uninstall Internet Explorer 7:
http://support.microsoft.com/kb/927177

IE7 (Un)Installation and Anti-Malware Applications:
http://blogs.msdn.com/ie/archive/2006/10/11/IE7-Installation-and-Anti_2D00_Malware-Applications.aspx

4. Required reading IMHO before reinstalling IE7:

Sandi's Installation Tips <= FOLLOW THESE TIPS TO THE LETTER!
http://www.ie-vista.com/known_issues.html#pre-install

[And I strongly recommend using
http://www.microsoft.com/windows/downloads/ie/getitnow.mspx as the
installation source, not Automatic/Windows Update.]

Make *certain* that you check in at Windows Update immediately after
reinstalling IE7 to install any critical updates offered. If Optional
Updates category offers Root Certificates update, I recommend installing it
to take full advantage of IE7's additional security.