IE stops working after reboot (the next day)

[Guest]

I have been searching this message board for clues to help me fix a problem
with Interent Explorer 6 on an XP box that seems to be caused by some
uninvited guest but nothing yet has worked. I have been running Ad-aware to
remove spyware from the machine.

I can use Outlook to send and recieve email but IE's not working. I need to
restore back to almost a month back to get IE to work. Please note that there
are two user profiles on the machine and this problem only occurs with one of
the profiles.

Last night I restored the computer. I then updated Adaware with the newest
version with the latest definitions. Ran it, deleted the critial objects.
Downloaded and installed all the latest windows updates and rebooted the
machine. Everything
(IE) was working fine. I rebooted it again for good measure. Still it's
working.

I shut down the machine. I wake up today, fire it up. IE's not working
again. From what I understand the problem could in the registry and may be
caused by Adaware not correctly removing an entry. Could Registry Mechanic
solve the problem?

Any thoughts or suggestions would be greatly appreciated.

Thanks,
Richard

 

[Frank Saunders, MS-MVP, IE/OE]

Ad-Aware doesn't catch everything.
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

CAUTION!!!!! Removing some spyware can damage the Winsock stact. Before
you try to remove spyware using any of these programs , download a copy of
LSP-Fix - a free program to repair damaged Winsock 2 stacks (all Windows
versions)
http://www.cexx.org/lspfix.htm
Winsockfix for W95, W98, ME, NT, 2000, XP
http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
Directions here: http://www.tacktech.com/display.cfm?ttid=257
WinXP:
Get WinSockxpFix
http://www.spychecker.com/program/winsockxpfix.html
How to Reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/kb/299357
In WinXP SP2: You can fix Winsock by going to Start | Run and typing
CMD
In the command window type
netsh winsock reset

See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.intermute.com/products/cwshredder
**Post your HijackThis log to
http://forums.spywareinfo.com/
http://forums.tomcoyote.org/
http://castlecops.com/forum67.html
http://www.wilderssecurity.com/ or the Spyware forum at
http://aumha.net/viewforum.php?f=30 for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.

See this link for information about malware:
http://arstechnica.com/articles/paedia/malware.ars

If nothing there helps, please post back to this thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

 

[Jan Il]

Hi Richard

You have a serious infection on your system. AdAware or AV's can not detect
these types of malware. Follow the instructions of the information below and
to fully clean your sytem:

Courtesy of PA Bear:

Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Hope this helps.

Jan
MS MVP - IE/OE
Smiles are meant to be shared,
that's why they're so contagious.

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