IE failure in XP

[FRG]

System is a Viao laptop with XP Home
First Computer admin account all works correctly
If you add a Limited uses account all works fine
If you add a Second computer admin account all works except for IE.
If you click on IE it opens and says found site, and then stops.
If you try to close IE a alert shows that IE has encountered a error.

No matter how many Limited users you add all works OK

No matter how many Computer Admin accounts you add they all show the same
failure with IE.

Suggestions??

Thanks

 

[Ashokan Achari [MSFT]]

Hi,

First, try reinstalling from the INF files. (IE)

Note: Login to the credentials of the new Computer Admin just created and
follow these steps.

1. Click Start -> Run
2. Type the following command
3. "rundll32.exe setupapi,InstallHinfSection DefaultInstall 132
%windir%\inf\ie.inf"
4. When prompted for the CD, Insert the windows XP cd

This fixes most problems. If not, see below the KB Article:

If all else fails, see KB article
How to Reinstall or Repair Internet Explorer and Outlook Express in Windows
XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q318378

Also update you system with the latest patch by:
1. Start -> Control Panel -> Automatic Updates
2. Enable the automatic updates to take place at a specified time. Let it
download and install the security patches.

If you encounter an error during update, please visit the Windows Update
Troubleshooter at
http://v4.windowsupdate.microsoft.com/troubleshoot/

If you encounter an error during update, please visit the Windows Update
Troubleshooter at
http://v4.windowsupdate.microsoft.com/troubleshoot/


Hope this helps ......


Ashok (Ashokan Achari)

The Posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
--From: "FRG" <[email protected]>
--Subject: IE failure in XP
--Date: Mon, 28 Jun 2004 13:34:39 -0700
--
--System is a Viao laptop with XP Home
--First Computer admin account all works correctly
--If you add a Limited uses account all works fine
--If you add a Second computer admin account all works except for IE.
--If you click on IE it opens and says found site, and then stops.
--If you try to close IE a alert shows that IE has encountered a error.