IE error

[Krishnakumar]

I locate appcompat.txt

i saw following message

<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="IEXPLO~1.EXE" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="IExploreSkins.exe" SIZE="6656"
CHECKSUM="0x8EF3747A" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x0" LINKER_VERSION="0x0"
LINK_DATE="06/19/1992 22:22:17"
UPTO_LINK_DATE="06/19/1992 22:22:17" />
<MATCHING_FILE NAME="toolbar.dll" SIZE="616448"
CHECKSUM="0xE1D8B55B" BIN_FILE_VERSION="2.1.1.858"
BIN_PRODUCT_VERSION="0.0.0.0" FILE_VERSION="2.1.1.858"
VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x0"
VERFILETYPE="0x0" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0"
LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="2.1.1.858"
UPTO_BIN_PRODUCT_VERSION="0.0.0.0" LINK_DATE="06/19/1992
22:22:17" UPTO_LINK_DATE="06/19/1992 22:22:17" />
</EXE>
<EXE NAME="kernel32.dll"
FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="kernel32.dll" SIZE="930304"
CHECKSUM="0xCBCCF8A9" BIN_FILE_VERSION="5.1.2600.1106"
BIN_PRODUCT_VERSION="5.1.2600.1106"
PRODUCT_VERSION="5.1.2600.1106" FILE_DESCRIPTION="Windows
NT BASE API Client DLL" COMPANY_NAME="Microsoft
Corporation" PRODUCT_NAME="Microsoft® Windows® Operating
System" FILE_VERSION="5.1.2600.1106 (xpsp1.020828-1920)"
ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32"
LEGAL_COPYRIGHT="© Microsoft Corporation. All rights
reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0xE7ED3" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.1106"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.1106"
LINK_DATE="08/29/2002 10:40:40"
UPTO_LINK_DATE="08/29/2002 10:40:40"
VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>

 

[Chris]

Hi

to me it looks like adaware has incompletely removed a file from your
system

its not perfect unfortunately

IE attempts to load the file IExploreSkins.exe which seems to be a toolbar.
this file then crashes. possibly deliberately because adaware has removed a
supporting file perhaps an ad program (scumware)

see if you can use add/remove programs to remove the toolbar properly

then run adaware again because some scumware re-installs itself even when
asked to uninstall


IF the problem continues go to control panel => internet options =>
advanced

find the listing for 3rd party extensions

remove the tick

this should stop IE trying to load the offending toolbar

I locate appcompat.txt

i saw following message

<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="IEXPLO~1.EXE" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="IExploreSkins.exe" SIZE="6656"
CHECKSUM="0x8EF3747A" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x0" LINKER_VERSION="0x0"

snip ....