IE crashes while opening pages

[Guest]

Greetings:

Whenever I use IE to open websites, I notice when I type an address into the
address bar IE crashes, and when I go to open a new window IE also crashes,
but when I pick a website from the drop down list it works fine and loads the
page. If I use MSN and attempt to access my inbox, IE pops up and does
nothing, it doesn't attempt to connect to the site.

Any thoughts?

 

[Frank Saunders, MS-MVP OE]

Greetings:

Whenever I use IE to open websites, I notice when I type an address
into the address bar IE crashes, and when I go to open a new window
IE also crashes, but when I pick a website from the drop down list it
works fine and loads the page. If I use MSN and attempt to access my
inbox, IE pops up and does nothing, it doesn't attempt to connect to
the site.

Any thoughts?

You may be infested with malware.
Systematically go through the steps at this site:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
also see
http://www.bleepingcomputer.com/forums/forum55.html

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

 

[Guest]

I don't think it's malware. After a peek through the Event Viewer, I
discovered this:

Faulting application iexplore.exe, version 6.0.2900.2180, faulting module
browseui.dll, version 6.0.2800.1106, fault address 0x0000322c.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

It seems to be a version mismatch. Any ideas how to fix this?

 

[Frank Saunders, MS-MVP OE]

I don't think it's malware. After a peek through the Event Viewer, I
discovered this:

Faulting application iexplore.exe, version 6.0.2900.2180, faulting
module browseui.dll, version 6.0.2800.1106, fault address 0x0000322c.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

It seems to be a version mismatch. Any ideas how to fix this?

I can't check for version mismatch since I have IE7B2p on this machine and
I'm not at home to check a machine with IE6SP2. However, an error in
browseui.dll makes me even more suspicious of malware. Errors often occur
in a third party file and Windows doesn't detect them until they get to a
Windows file. Think of all the kernel32.dll errors fixed by fixing the
video drivers.

--
Frank Saunders, MS-MVP OE/WM
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

 

[Guest]

Actually I found (yay) a browseui.dll file online similar to the IE version I
have. I downloaded that and placed it into my Internet Explorer folder and it
fixed everything. I didn't suspect malware because scans with McAfee
VirusScan, McAfee AntiSpyware, Windows Defender Beta 2, and the Windows Live
Safety Scanner (includes a virus scan) came up empty. Thanks for your help
anyway.