IE-8 question

H

Howard Brazee

I can't find a newsgroup for IE-8 support, so I'm going here. I'm
not smart enough to figure out how to answer the questions right in
Microsoft phone support.

We have some identical computers at my work running Windows XP and
I.E. 8. We need to connect to a Web site for our work that runs an
Active-X control. When we go there the first time, we get the little
gold bar at the top of the page the web page asking us if we trust
that site. We click it and select the option to run it.

But one computer stopped being able to access that site with IE since
yesterday. It gets that gold bar, but it doesn't give the option to
trust the site. I went to my computer and screen printed all of my
Internet Options for security, and compared these to his computer - I
don't see anything different.

Maybe I need to delete some file, if I knew where it was.

Why doesn't his Active-X work the way mine does? How do we get past
this blockage?

--
"In no part of the constitution is more wisdom to be found,
than in the clause which confides the question of war or peace
to the legislature, and not to the executive department."

- James Madison
 
C

Charles W Davis

Howard Brazee said:
I can't find a newsgroup for IE-8 support, so I'm going here. I'm
not smart enough to figure out how to answer the questions right in
Microsoft phone support.

We have some identical computers at my work running Windows XP and
I.E. 8. We need to connect to a Web site for our work that runs an
Active-X control. When we go there the first time, we get the little
gold bar at the top of the page the web page asking us if we trust
that site. We click it and select the option to run it.

But one computer stopped being able to access that site with IE since
yesterday. It gets that gold bar, but it doesn't give the option to
trust the site. I went to my computer and screen printed all of my
Internet Options for security, and compared these to his computer - I
don't see anything different.

Maybe I need to delete some file, if I knew where it was.

Why doesn't his Active-X work the way mine does? How do we get past
this blockage?

--
"In no part of the constitution is more wisdom to be found,
than in the clause which confides the question of war or peace
to the legislature, and not to the executive department."

- James Madison

Download and install the Microsoft Genuine Advantage program. Then IE8 will
work correctly. I have had this issue on three computers in the past three
days.
 
J

jake_ie8team

...We need to connect to a Web site for our work that runs an
Active-X control. When we go there the first time, we get the little
gold bar at the top of the page the web page asking us if we trust
that site. We click it and select the option to run it.

But one computer stopped being able to access that site with IE since
yesterday. It gets that gold bar, but it doesn't give the option to
trust the site. I went to my computer and screen printed all of my
Internet Options for security, and compared these to his computer - I
don't see anything different.

Maybe I need to delete some file, if I knew where it was.

Why doesn't his Active-X work the way mine does? How do we get past
this blockage?

Try the steps listed in this thread about Active X and IE 8 on the
Microsoft Answers Forum - http://tinyurl.com/mjltuk

- Jake

MSFT Internet Explorer Outreach Team
 

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