IE 6 refuses to open any site / adress

[Guest]

Hi
I run a XPP-SP2 machine in a network (win 2003 SBS). It worked fine 'since
ages'.
Since a few days IE responds to any URL.
with

- "server not found" in the title line
- "the requested page can not be shown"
- it says at the end of the page: server or DNS not found

It makes no difference if
- I type an external adress as an IP adress like 207.46.19.60 or as an URL
like www.microsoft.com, with or without a preceeding http://
- I try to access local adresses e.g. the local router with the local IP
adress
- I'm logged in as 'normal user' or as administrator
- I run XP in 'full','diagnostic' or 'secure' mode

In addition:
- nothing has been installed on the machine recently (except automatic
updates)
- if I go to the command level and check: ipconfig / all shows the correct
parameters incl. gateway and DNS servers (the machine gets it from DHCP, all
other PCs in the network are ok)
- I can ping within the lokal network and external adresses, nslookup and
tracert results are correct, DNS resolution is correct
- Windows firewall is deactivated (external HW - firewall at the gateway)
- Symantec Antivirus Corp. Edition, current signatures, reports no viruses
- MS AntiSpam Agent reports no spamming
- the PC works fine with all other network resources like file servers and
printers
- I can access the PC from outside using VPN
- I re-set all IE parameters etc. to 'standard'
- re- install of IE didn't help
- I moved the PC in a company in the neighbourhood in their network: no
difference (all other PCs in their network work of course)

I would be very happy about a hint

thanks
Christian Bernard

 

[Frank Saunders, MS-MVP IE/OE]

Hi
I run a XPP-SP2 machine in a network (win 2003 SBS). It worked fine
'since ages'.
Since a few days IE responds to any URL.
with

- "server not found" in the title line
- "the requested page can not be shown"
- it says at the end of the page: server or DNS not found

It makes no difference if
- I type an external adress as an IP adress like 207.46.19.60 or as
an URL like www.microsoft.com, with or without a preceeding http://
- I try to access local adresses e.g. the local router with the local
IP adress
- I'm logged in as 'normal user' or as administrator
- I run XP in 'full','diagnostic' or 'secure' mode

In addition:
- nothing has been installed on the machine recently (except automatic
updates)
- if I go to the command level and check: ipconfig / all shows the
correct parameters incl. gateway and DNS servers (the machine gets it
from DHCP, all other PCs in the network are ok)
- I can ping within the lokal network and external adresses,
nslookup and tracert results are correct, DNS resolution is correct
- Windows firewall is deactivated (external HW - firewall at the
gateway)
- Symantec Antivirus Corp. Edition, current signatures, reports no
viruses
- MS AntiSpam Agent reports no spamming
- the PC works fine with all other network resources like file
servers and printers
- I can access the PC from outside using VPN
- I re-set all IE parameters etc. to 'standard'
- re- install of IE didn't help
- I moved the PC in a company in the neighbourhood in their network:
no difference (all other PCs in their network work of course)

I would be very happy about a hint

thanks
Christian Bernard

MS Anti-Spam doesn't catch everything.

First eliminate any spyware.
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

CAUTION!!!!! Removing some spyware can damage the Winsock stack and you may
not be able to connect to the Internet. Before you try to remove spyware,
download a copy of LSP-Fix - a free program to repair damaged Winsock 2
stacks (all Windows versions)
http://www.cexx.org/lspfix.htm
Winsockfix for W95, W98, ME, NT, 2000, XP
http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
Directions here: http://www.tacktech.com/display.cfm?ttid=257
WinXP:
Get WinSockxpFix
http://www.spychecker.com/program/winsockxpfix.html
How to Reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/kb/299357
In WinXP SP2: You can fix Winsock by going to Start | Run and typing
CMD
In the command window type
netsh winsock reset

See
Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/data/tshoot.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/