i8042 PS/2 Controller

[Ken]

One more time, I switched to a USB Keyboard and Mouse and now I get the
i8042 prt error showing up in the Event Log. I have looked for a solution
(turn off the service?) and cannot seem to find a straight forward
explanation on how to stop the error. I would suspect that a whole bunch of
computers log this error and don't quite understand why the fix is hidden -
at least from me. A little help would be appreciated.

 

[Tae Song]

One more time, I switched to a USB Keyboard and Mouse and now I get the
i8042 prt error showing up in the Event Log. I have looked for a solution
(turn off the service?) and cannot seem to find a straight forward
explanation on how to stop the error. I would suspect that a whole bunch
of computers log this error and don't quite understand why the fix is
hidden - at least from me. A little help would be appreciated.

You could try this...

Add System Environment Variable

Right-click on Computer
Select Properties
Select Advanced system settings (under Tasks, left pane)
Click Environment Variables... button (near buttom of dialog box)
Under System variables Click New... button

and

Type in devmgr_show_nonpresent_devices for Variable name:
Type in 1 for Variable value:

Click OK to close New System Variable box
Click OK to close Environment Variables box
Click OK to close System Properties box


Open new instance of Computer Management
Right-click on Computer
Select Manage
Click on View
Select Show hidden devices

Expand Keyboards and delete greyed out keyboard associated with PS/2 port
Expand Mice and other pointing devices and delete greyed out mouse
associated with PS/2 port

Close everything and reboot.


I didn't test this thoroughly and I might have missed something.

My recommendation is just ignore it. It just means it didn't detect a PS/2
keyboard/mouse that used to be there.

 

[Ken]

Thanks for the response. I'll give it a try - however, your last suggestion
was probably the best solution - ignore it, W7 and a fresh install is only a
few weeks away.