I-worm infection

[brian]

My friend gave me his laptop to see if I can fix it. He
said it started acting strangely, so he downloaded a free
AV application. It told him he had the I-worm virus but
it couldn't remove the virus. Lately, the computer boots
up, then "restarts" after a virus message. It
always "restarts" right away after windows loads, so I
can't use windows to do anything.

Can I keep the virus from loading so I can install AV
software? What is the removal procedure?

His laptop has XP home loaded. Any help would be
appreciated.

 

[Art LaCroix]

Go to the following site and download the virus removal tool
http://securityresponse.symantec.com/avcenter/tools.list.html also follow
the removal instructions.


Art LaCroix (MS_MVP/DTS/ClubWin)



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