I was unable to get an answer from the parent servers [127.0.0.1]

G

Guest

Hi Everyone

We have 2 external DNS on the DMZ. they are both Windows 2000 Server running
DNS. it was working find until recently we have experience long delay.
especially browsing internet.

So I check on the DNSreport and there was an error saying

[ERROR: I was unable to get an answer from the parent servers [127.0.0.1],
when I tried to find the NS records for someone.someone.co.nz

or

NS FAIL NS A timeout occurred getting the NS records from your nameservers!
None of your nameservers responded fast enough. They are probably down or
unreachable. I can't continue since your nameservers aren't responding. .

and sometimes I can get the full query from DNS report of our DNS fine.

I dial our different ISP. I can perform a nslookup on our domain and both of
the DNS server is running fine. mail is coming through. no worries.

I also used ip-plus.com to do lookup on our domain and dns server. it said
our server is running fine.

I am not sure what is going on here. if anyone can guide me this beginner
will be much appreciated.

Thank you

Mr555
 
A

Ace Fekay [MVP]

In
Mr555 said:
Hi Everyone

We have 2 external DNS on the DMZ. they are both Windows 2000 Server
running DNS. it was working find until recently we have experience
long delay. especially browsing internet.

So I check on the DNSreport and there was an error saying

[ERROR: I was unable to get an answer from the parent servers
[127.0.0.1], when I tried to find the NS records for
someone.someone.co.nz

or

NS FAIL NS A timeout occurred getting the NS records from your
nameservers! None of your nameservers responded fast enough. They are
probably down or unreachable. I can't continue since your nameservers
aren't responding. .

and sometimes I can get the full query from DNS report of our DNS
fine.

I dial our different ISP. I can perform a nslookup on our domain and
both of the DNS server is running fine. mail is coming through. no
worries.

I also used ip-plus.com to do lookup on our domain and dns server. it
said our server is running fine.

I am not sure what is going on here. if anyone can guide me this
beginner will be much appreciated.

Thank you

Mr555

Maybe DNSReport had a lag?

Also, if something is coming back with a 127.0.0.1 address, then there seems
to be an incorrect record on your DNS for the SOA of the zone. Is this
holding a secondary zone? Does it only hold public records or are there
mixed private and public IPs?


Check the nameservers tab. Is there a record with the loopback specified?

Can you post the domain name so we can see the report and give you some
feedback?

--
Regards,
Ace

Please direct all replies ONLY to the Microsoft public newsgroups
so all can benefit.

This posting is provided "AS-IS" with no warranties or guarantees
and confers no rights.

Ace Fekay, MCSE 2003 & 2000, MCSA 2003 & 2000, MCSE+I, MCT, MVP
Microsoft Windows MVP - Windows Server - Directory Services

Security Is Like An Onion, It Has Layers
HAM AND EGGS: A day's work for a chicken;
A lifetime commitment for a pig.
 
G

Guest

Hello Ace

Thank you for your adviced. yes you are right. is is to do with the
incorrect SOA record. we can now get a result from DNSreport.

Thank you

Mr555

Ace Fekay said:
In
Mr555 said:
Hi Everyone

We have 2 external DNS on the DMZ. they are both Windows 2000 Server
running DNS. it was working find until recently we have experience
long delay. especially browsing internet.

So I check on the DNSreport and there was an error saying

[ERROR: I was unable to get an answer from the parent servers
[127.0.0.1], when I tried to find the NS records for
someone.someone.co.nz

or

NS FAIL NS A timeout occurred getting the NS records from your
nameservers! None of your nameservers responded fast enough. They are
probably down or unreachable. I can't continue since your nameservers
aren't responding. .

and sometimes I can get the full query from DNS report of our DNS
fine.

I dial our different ISP. I can perform a nslookup on our domain and
both of the DNS server is running fine. mail is coming through. no
worries.

I also used ip-plus.com to do lookup on our domain and dns server. it
said our server is running fine.

I am not sure what is going on here. if anyone can guide me this
beginner will be much appreciated.

Thank you

Mr555

Maybe DNSReport had a lag?

Also, if something is coming back with a 127.0.0.1 address, then there seems
to be an incorrect record on your DNS for the SOA of the zone. Is this
holding a secondary zone? Does it only hold public records or are there
mixed private and public IPs?


Check the nameservers tab. Is there a record with the loopback specified?

Can you post the domain name so we can see the report and give you some
feedback?

--
Regards,
Ace

Please direct all replies ONLY to the Microsoft public newsgroups
so all can benefit.

This posting is provided "AS-IS" with no warranties or guarantees
and confers no rights.

Ace Fekay, MCSE 2003 & 2000, MCSA 2003 & 2000, MCSE+I, MCT, MVP
Microsoft Windows MVP - Windows Server - Directory Services

Security Is Like An Onion, It Has Layers
HAM AND EGGS: A day's work for a chicken;
A lifetime commitment for a pig.
 
A

Ace Fekay [MVP]

In
Mr555 said:
Hello Ace

Thank you for your adviced. yes you are right. is is to do with the
incorrect SOA record. we can now get a result from DNSreport.

Thank you

Mr555

You are welcome. Glad it helped!

Ace
 

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