i want to upgrade to xp but i get a compatability problem

[Chris H]

I ran the system check and it came back with "Microsoft
shared fax client" is the program that needs to be removed
from my computer through the control panel/add remove
programs, But there is one problem i can't/don't have it
there? Any information would be very help ful

thank you
chris

 

[Nicholas]

Open up My Computer.
Go to Tools, Folder Options.
Put a check in "Show hidden files and folders".
Click on Start, then Run.
Type in: CMD.
Type in: cd\ , then hit enter
Type in: dir fxsclnt.exe /s
Remember what directory you found the file in.
Type in Exit.
Double click on My Computer.
Right-click on the C: drive and click on Explorer.
Find the directory that housed the fxsclnt.exe.
Delete the file and restart.

Now, you should be able to upgrade to Windows XP.

[Courtesy of Steven Liu, Microsoft Corp.]


--
Nicholas

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| I ran the system check and it came back with "Microsoft
| shared fax client" is the program that needs to be removed
| from my computer through the control panel/add remove
| programs, But there is one problem i can't/don't have it
| there? Any information would be very help ful
|
| thank you
| chris