I require help with an Outlook Error Notice

  • Thread starter Thread starter Dr. Whinge
  • Start date Start date
D

Dr. Whinge

Every time I click on a link in my e-mails I recieve this message from
Microsoft Office Outlook:
'This operation has been cancelled due to restrictions in effect on this
computer. Please contact your systems Administrator.'
I am using Vista Home
Would really appreciate a solution.
Regards
Bob
 
Ensure you have the correct apps configered in Internet Options, either via
IE or Control Panel
 
This very question has been asked and answered numerous times here. Since
you did not bother to read prior posts (one from just yesterday), here is a
link to a solution:
http://www.slipstick.com/problems/link_restrict.htm

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Dr. Whinge asked:

| Every time I click on a link in my e-mails I recieve this message from
| Microsoft Office Outlook:
| 'This operation has been cancelled due to restrictions in effect on
| this computer. Please contact your systems Administrator.'
| I am using Vista Home
| Would really appreciate a solution.
| Regards
| Bob
 
This started happening to me after the recent updates to Vista and Office
distributed by Microsoft Update (last week, I think). I am on Vista Ultimate
64-bit SP2, IE8, and Microsoft Outlook 2007 and it worked fine before the
update.
 
Follow the link that Milly (I got it right this time) posted above. Post back with
result
 
Thanks! <giggle>

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Peter Foldes asked:

| Follow the link that Milly (I got it right this time) posted above.
| Post back with result
|
|
| || Was IE8 included in your recent Updates
||
|| --
|| Peter
||
|| Please Reply to Newsgroup for the benefit of others
|| Requests for assistance by email can not and will not be
|| acknowledged.
||
|| ||| This started happening to me after the recent updates to Vista and
||| Office distributed by Microsoft Update (last week, I think). I am
||| on Vista Ultimate 64-bit SP2, IE8, and Microsoft Outlook 2007 and
||| it worked fine before the update.
|||
||| "Peter Foldes" wrote:
|||
|||| Just curious. Is IE8 installed and was IE upgraded from IE7
||||
|||| --
|||| Peter
||||
|||| Please Reply to Newsgroup for the benefit of others
|||| Requests for assistance by email can not and will not be
|||| acknowledged.
||||
|||| message ||||| Every time I click on a link in my e-mails I recieve this message
||||| from Microsoft Office Outlook:
||||| 'This operation has been cancelled due to restrictions in effect
||||| on this computer. Please contact your systems Administrator.'
||||| I am using Vista Home
||||| Would really appreciate a solution.
||||| Regards
||||| Bob
 
I tried following the instructions in the link Milly posted. In Windows
Vista Ultimate/IE8, the instructions were not precise, so I outlined what I
did below.

Bottom-line, I ran through all the the steps. I still cannot click a link in
Outlook 2007 and start IE8.

Could there by a group policy at play here?

Thanks,
Dave

Here's what I did:

1) Reset web settings. When I click Tools-->Internet Options-->Programs in
IE8, I did the following:
1a) Ensured that Internet Explorer is the Default Browser.
1b) Click Set Programs, which opened Default Programs.
1c) In Default Programs, I clicked Set Your Default Programs.
1d) I ensured Internet Explorer and Microsoft Office Outlook had all their
defaults.
1e) In Default Programs, I clicked Set Program Access and Computer Defaults.
1f) I explicitely set Internet Explorer as my browser and Microsoft Office
Outlook as my email program.

2) I manually removed and added the registry key
(HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\command) with the
correct value for Vista 64 ("C:\Program Files (x86)\Internet
Explorer\IEXPLORE.EXE" -nohome)

3) I set Program Access in Control Panel (which I did in Step 1e and 1f
above).
 
If this involves IE8, then you may find the only solution is to uninstall
IE8.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, SapperSix asked:

| I tried following the instructions in the link Milly posted. In
| Windows Vista Ultimate/IE8, the instructions were not precise, so I
| outlined what I did below.
|
| Bottom-line, I ran through all the the steps. I still cannot click a
| link in Outlook 2007 and start IE8.
|
| Could there by a group policy at play here?
|
| Thanks,
| Dave
|
| Here's what I did:
|
| 1) Reset web settings. When I click Tools-->Internet
| Options-->Programs in IE8, I did the following:
| 1a) Ensured that Internet Explorer is the Default Browser.
| 1b) Click Set Programs, which opened Default Programs.
| 1c) In Default Programs, I clicked Set Your Default Programs.
| 1d) I ensured Internet Explorer and Microsoft Office Outlook had all
| their defaults.
| 1e) In Default Programs, I clicked Set Program Access and Computer
| Defaults. 1f) I explicitely set Internet Explorer as my browser and
| Microsoft Office Outlook as my email program.
|
| 2) I manually removed and added the registry key
| (HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\command)
| with the correct value for Vista 64 ("C:\Program Files (x86)\Internet
| Explorer\IEXPLORE.EXE" -nohome)
|
| 3) I set Program Access in Control Panel (which I did in Step 1e and
| 1f above).
 
1) Removed IE8 and linking still did not work.

2) So trying to think outside the box a bit, I decided to install Google
Chrome and set it as the default browser. Linking from Outlook worked.

3) Then I reinstalled IE8 and set IE8 as the default browser. Linking worked.

Obviously there are a lot of permutations to what could have happened, but
it works now....

Thanks for the ideas!
 

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