I need to Install Windows Fax and Scanning

G

Guest

I have Vista Home Premium - I can not use the scanner on my HP 6210 all in
one - HP says I need to scan from Windows Fax and Scanning but I can not find
that program - Was it an option when installing Vista - If it was how do I
now install it. Please help!!
Thanks

jtllal
 
H

Hal Hostetler [MVP P/I]

G

Guest

I had the exact same problem with my Lexmark X5150 all in one. I have a new
Dell dimension E521 which came with windows vista home premium installed. I
went to the Dell Help and it told me the same thing, after several searches
in help, I found a scanner setup wizard - which I selected and went through
the process. After the setup, I went to the Device Manager to check the
status of the scanner, lo and behold it has an error on it

"This device cannot start. (Code 10)

Click 'Check for solutions' to send data about this device to Microsoft and
to see if there is a solution available."

I followed instructions, and nothing happened. I am not very happy with
this version of Windows!

Frustrated in Florida!
 
B

Bob Headrick

I had the exact same problem with my Lexmark X5150 all in one. I have a
new
Dell dimension E521 which came with windows vista home premium installed.
I
went to the Dell Help and it told me the same thing, after several
searches
in help, I found a scanner setup wizard - which I selected and went
through
the process. After the setup, I went to the Device Manager to check the
status of the scanner, lo and behold it has an error on it

Vista Home Premium does not include Windows Fax and Scan. See
http://www.microsoft.com/windows/products/windowsvista/features/details/faxscan.mspx
which says: "Windows Fax and Scan, available in the Business, Ultimate, and
Enterprise editions of Windows Vista, makes it easy to send and receive
faxes, scan documents and images, and share those items with others-right
from your computer."

Regards,
Bob Headrick, MS MVP Printing/Imaging
 
T

talaatamer

hello,same problem i hv vista home ,ok it"s not includd fax and scan.so if i
need to install it what can i do?
talaat
 
P

Phil Swinney

"Guys, I have the same problem, however, if you don't want to download any
additional programs, you do have "Paint" available on Vista and you can scan
from Paint. Click Start, Accessories then Paint. From File choose "From
Scanner or Camera" You also have the ability to adjust quality of the
scanned item. You can also go to Control Panel and select Scanners and
Cameras and set up a "Scan Profile". I find all this useful without having
additional programs.
 
P

Phil Swinney

And I just checked, if you have downloaded Photosmart Essentials from HP, my
scanner software came with it, or you can download it from HP, you can obtain
a scanned image using the "Get Images" button and the scan window will open.
 

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