I need help with a reboot problem

H

Hank

I have recently had these problems occuring with a friends computer who
she asked for me to fix it for her. Her OS was Win ME, and what was
happening was that it would freeze or give her the BSOD, I would
restart it in safe mode and everything seemed fine, so she asked just
to upgrade the OS to XP, which I did, but the problems didn't go away,
actually they increased. Problems are that it seems to restart itself
when certian applications are opened (no pattern of apps strike it off
just random things), it even does this in safe mode. So I unchecked the
"Automatic Restart" under system failure but I get error messages that
say video adapters or new devices being installed, but tried 2 diffrent
video adapters with the same luck.

There is no new software or new devices. I tried changing the memory
with no luck, then I took out the network adapter and modem thinking XP
was trying to load the wrong driver files for this. I wondered at one
time if it was the BIOS but read some other group postings and they
said it wasn't that.

The BIOS is Award Modular v.6.00PG and the ID is
:08/15/2000-6863-686A-6A6LMM49C-00


I don't know what else it could be. The power supply??

When in DOS and actually installing the Operating System I get no
problem which lead me to believe it was a bad Installation but I tried
3 diffrent company copies of XP and all the same.

Please I am at a corner here.

Thanks in advance
 
H

Hank

Thanks I will try another install. I am starting to wonder if it may be
the built-in audio that may be causing windows to go haywire. I was
told that this specific error is basically due to a device, so seeing
that I took everything out and got the same reaction, so I am going to
try and disable the audio in the BIOS maybe that will do something.
 
H

Hank

Well it basically says "PAGE_NONFAULT_IN_NONPAGED_AREA" following by
the string
'0X0000050 (0XFE5ABA00), (0X0000001), (0X804DA2C), (0X000000)'

I am currently reformatting the hard drive and its barely copying the
files to the hard drive so I would hope that I could find a solution
before its finished
 
G

glee

STOP 0x00000050 PAGE_FAULT_IN_NONPAGED_AREA

A hardware driver or system service requested data that was not in memory, causing
an exception error. The cause may be defective physical memory or incompatible
software, especially remote control and antivirus programs. If the error occurs
immediately after installing a device driver or application, try to use Safe Mode to
remove the driver or uninstall the program.

See also:
http://www.microsoft.com/technet/pr...serv/reskit/prork/prhd_exe_duol.mspx?mfr=true

<quote>
Faulty hardware. Stop 0x50 usually occurs after the installation of faulty hardware
or in the event of failure of installed hardware (usually related to defective RAM,
be it main memory, L2 RAM cache, or video RAM). If hardware has been added to the
system recently, remove it to see if the error recurs. If existing hardware has
failed, remove or replace the faulty component. You need to run hardware diagnostics
supplied by the system manufacturer. For details on these procedures, see the owners
manual for your computer.

Buggy system service. Often, the installation of a buggy system service is a
culprit. Disable the service and confirm that this resolves the error. If so,
contact the manufacturer of the system service about a possible update. If the error
occurs during system startup, restart your computer, and press F8 at the
character-mode screen that displays the prompt For troubleshooting and advanced
startup options for Windows 2000, press F8. On the resulting Windows 2000 Advanced
Options menu, choose the Last Known Good Configuration option. This option is most
effective when only one driver or service is added at a time.

Antivirus software. Antivirus software can also trigger this error. Disable the
program and confirm that this resolves the error. If it does, contact the
manufacturer of the program about a possible update.

Corrupted NTFS volume. A corrupted NTFS volume can also generate this error. Run
Chkdsk /f /r to detect and repair disk errors. You must restart the system before
the disk scan begins on a system partition. If you cannot start the system due to
the error, use the Recovery Console and run Chkdsk /r .
</quote>
 
H

Hank

Ok so about an hour later I tried installing it again. Now this time I
get the error when the EULA agreement comes up, actually when I hit
page down to agree to it, it brings up the error message. Now I changed
the memory in it, and disabled the bios cache as microsoft described
but still getting the same error, I have no idea what else to do
 
G

glee

Are you still trying an upgrade from the old system, or are you doing a clean XP
install on a wiped hard drive? Are you installing to NTFS or FAT32 file system?
 
H

Hank

I am trying to do a clean install of XP. And I tried installing with
fat and ntfs, I got errors on both file systems. Last night I disabled
the L2 cache in the bios and the setup error I was getting at the EULA
didn't appear so I had to stop because it was like 3am and I was tired
so I will try to finish up the install today and hopefully everything
will be fine.
 
H

Hank

Great now when the install is going in I am getting hit with another
BSOD this one saying "FRAMEBUF" and the ID is 0x000000EA, I did a
search and it said it had to do with the video adpater, but I changed
the adapter already and checked to see if there was an onboard adapter
which there isn't
 
G

glee

Well, you're likely getting the 0x000000EA Stop Error because the L2 Cache is
disabled in the BIOS, so you have a bit of a Catch22 here.
 
G

glee

You never mentioned the motherboard or processor involved. Many processors now have
the L1 and L2 cache on the same die as the processor, while some older boards had
the L2 cache off-chip. It may be that your friend's L2 cache memory is bad, if you
in fact have tried known good RAM and video cards with no change. If it is on-chip,
then the processor would have to be replaced. This is something you might want to
take up with a good local shop tech, unless you have spare mobos and processors of
the same type, to test with.
 

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