I keep getting one e-mail over & over

[Guest]

i use outlook 2003 and for the past 2 days, i keep getting one particular
e-mail over & over ... eventhough my customer sent it only once to me. I
checked my web e-mail and this message was received only once. What is the
solution?

 

[Anton Pegan, Avtena.si]

Hi,

If you are using a POP account, try this article:

http://support.microsoft.com/?scid=kb;en-us;885870&spid=2520&sid=228

You could also try creating new Outlook profile or new Windows account.

How to create a new e-mail profile for Outlook 2002
http://support.microsoft.com/?kbid=287072

How to copy data from a corrupted user profile to a new profile
http://support.microsoft.com/?kbid=811151

Regards,
Anton Pegan

 

[Vince Averello [MVP-Outlook]]

Is the send/receive cycle ending successfully?

 

[Guest]

Yes send/receive is ending successfully, and everything else is working
properly.