I.E.6 errors

G

Guest

I am running Windows 200 and have been gettint the following error:

The instructions at "0x6d302ce9" referenced memory at "0x029bcfc1". The
memory
could not be "read".

I have run Ad-Aware and Spybot, cleaned out the temporary internet files,
cookies, and temp folders.

Also, the ctrl+enter feature does not add the www and .com to an address
even though I have the "use inline Autocomplete checked in the advanced tab
and web addresses checked in auto complete settings.

Thanks
 
J

Jon Kennedy

As for your second issue first, see this site for possible help:
http://inetexplorer.mvps.org/archive/answers_5.htm#append

And for your primary issue, even though you've scanned with those two
programs, they often don't catch everything, especially if you're infested
with a new malware.

First, totally delete your TIF, History and Cookies folders (not just their
contents):
http://www.mvps.org/winhelp2002/delcache.htm
Make sure you back up any cookies that contain info on sites w/ passwords or
custom web page configs.

Then, realizing you've done a bit of this, here's my standard
malware/spyware reply:

Use Ad-Aware, Windows Defender and/or Spybot Search & Destroy to remove it.

Windows Defender (beta)
http://www.microsoft.com/athome/security/spyware/software/default.mspx
Ad-Aware: http://www.lavasoftusa.com/
Spybot: http://www.safer-networking.org/en/index.html
Good sites on how to install and use Spybot -
http://www.safer-networking.org/en/tutorial/index.html
http://tomcoyote.com/SPYBOT/index1.php

Also download a winsock repair tool, to have just in case cleaning up
anything found breaks it -

Winsock repair tools:
LSPFix- all versions of Windows http://www.cexx.org/lspfix.zip
Winsock2 Fix- Win98, ME
http://www.bu.edu/pcsc/internetaccess/winsock2fix.html
LavaSoft- all versions of Windows-
http://digital-solutions.co.uk/lavasoft/whndnfix.zip

More information here:
http://www.spywareinfo.com/
http://inetexplorer.mvps.org/tshoot.html
http://spywarewarrior.com/sww-help.htm

If no joy, in IE go to Tools...Internet Options...Advanced tab, Browsing
section, uncheck "Enable third-party browser extensions", click Apply, click
Okay, reboot. If that solves your problem, then more troubleshooting is
needed to find out exactly which program, or Browser Helper Object (BHO) is
causing this problem. You don't want to leave it at that, as some BHOs are
useful or necessary - like Adobe Acrobat for reading .pdf files or an
essential component of Norton AV. Get BHODemon -
http://www.definitivesolutions.com/bhodemon.htm - read all about BHOs.
Disable all items, and then gradually replace one or two at a time to narrow
down the culprit.

Or if you have IE 6 SP-2 you can do this within the browser:
How to manage Internet Explorer add-ons in Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?scid=kb;en-us;883256

If all the above fails, then the problem could be something new that the
spyware cleaners above don't have in their databases yet. In that case....
HijackThis direct download:
http://www.spywareinfo.com/~merijn/files/hijackthis.zip
Tutorial on how to use HijackThis:
http://www.spywareinfo.com/~merijn/htlogtutorial.html
Then post it's output log to the forum here for analysis and feedback by the
parasite experts:
http://forums.spywareinfo.com/
Or the other HijackThis Logs forums listed here:
http://www.spywareinfo.com/~merijn/forums.html

Or try this program to get some of the most nasty malware:
CWShredder direct download:
http://aumha.org/downloads/cwshredder.zip

An alternate resource for all of this and more:
http://www.aumha.org/secure.htm
 
G

Guest

Hi Brad,
You may care to look at a post located in the windowsxp.general newsgroup
called "Memory could not be read" Errors by Me2Ewe of 1stJan2006 which had a
reply by Unk of the same date. Amongst other suggestions, he mentions
virtual memory with a link to an Aumha article on virtual memory by the late
Alex Nichol; my similar problem (see my post directly above this one
entitled memory read errors, various apps) has been rectified as a result of
reading the article and making some changes in virtual memory settings.
 
G

Guest

I will try these. Thanks for the reply.

Jon Kennedy said:
As for your second issue first, see this site for possible help:
http://inetexplorer.mvps.org/archive/answers_5.htm#append

And for your primary issue, even though you've scanned with those two
programs, they often don't catch everything, especially if you're infested
with a new malware.

First, totally delete your TIF, History and Cookies folders (not just their
contents):
http://www.mvps.org/winhelp2002/delcache.htm
Make sure you back up any cookies that contain info on sites w/ passwords or
custom web page configs.

Then, realizing you've done a bit of this, here's my standard
malware/spyware reply:

Use Ad-Aware, Windows Defender and/or Spybot Search & Destroy to remove it.

Windows Defender (beta)
http://www.microsoft.com/athome/security/spyware/software/default.mspx
Ad-Aware: http://www.lavasoftusa.com/
Spybot: http://www.safer-networking.org/en/index.html
Good sites on how to install and use Spybot -
http://www.safer-networking.org/en/tutorial/index.html
http://tomcoyote.com/SPYBOT/index1.php

Also download a winsock repair tool, to have just in case cleaning up
anything found breaks it -

Winsock repair tools:
LSPFix- all versions of Windows http://www.cexx.org/lspfix.zip
Winsock2 Fix- Win98, ME
http://www.bu.edu/pcsc/internetaccess/winsock2fix.html
LavaSoft- all versions of Windows-
http://digital-solutions.co.uk/lavasoft/whndnfix.zip

More information here:
http://www.spywareinfo.com/
http://inetexplorer.mvps.org/tshoot.html
http://spywarewarrior.com/sww-help.htm

If no joy, in IE go to Tools...Internet Options...Advanced tab, Browsing
section, uncheck "Enable third-party browser extensions", click Apply, click
Okay, reboot. If that solves your problem, then more troubleshooting is
needed to find out exactly which program, or Browser Helper Object (BHO) is
causing this problem. You don't want to leave it at that, as some BHOs are
useful or necessary - like Adobe Acrobat for reading .pdf files or an
essential component of Norton AV. Get BHODemon -
http://www.definitivesolutions.com/bhodemon.htm - read all about BHOs.
Disable all items, and then gradually replace one or two at a time to narrow
down the culprit.

Or if you have IE 6 SP-2 you can do this within the browser:
How to manage Internet Explorer add-ons in Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?scid=kb;en-us;883256

If all the above fails, then the problem could be something new that the
spyware cleaners above don't have in their databases yet. In that case....
HijackThis direct download:
http://www.spywareinfo.com/~merijn/files/hijackthis.zip
Tutorial on how to use HijackThis:
http://www.spywareinfo.com/~merijn/htlogtutorial.html
Then post it's output log to the forum here for analysis and feedback by the
parasite experts:
http://forums.spywareinfo.com/
Or the other HijackThis Logs forums listed here:
http://www.spywareinfo.com/~merijn/forums.html

Or try this program to get some of the most nasty malware:
CWShredder direct download:
http://aumha.org/downloads/cwshredder.zip

An alternate resource for all of this and more:
http://www.aumha.org/secure.htm

--

Jon R. Kennedy MS MVP/IE
Charlotte, NC USA
(e-mail address removed)
 
G

Guest

I will look at this. Thanks for your reply.

CEC4 said:
Hi Brad,
You may care to look at a post located in the windowsxp.general newsgroup
called "Memory could not be read" Errors by Me2Ewe of 1stJan2006 which had a
reply by Unk of the same date. Amongst other suggestions, he mentions
virtual memory with a link to an Aumha article on virtual memory by the late
Alex Nichol; my similar problem (see my post directly above this one
entitled memory read errors, various apps) has been rectified as a result of
reading the article and making some changes in virtual memory settings.
 

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