I can't unlock a word document

G

Guest

I was working in a word document using columns, the document automatically locked. It gave me a message to unlock document. When I followed the instructions for unlocking a document or unlocking a subdocument, it would not allow me to access the keys I needed to do this. The tool bar is grayed out. Now it won't allow me to create a new document or edit previous documents that have been created. The entire word software is locked. HELP, What should I do?
 
C

Charles Kenyon

It sounds as if you need to Activate Word. Look under the Help menu for this
command.

You mention unlocking a "subdocument." "Subdocument" and "Master Document"
are terms of art in Word referring to a "feature" that not only doesn't work
but also destroys documents. The consensus (with the limited exception of
Steve Hudson) among those offering advice on these newsgroups is that using
the Master Document feature is a sure way to destroy your document. It can
destroy parts of your document that you are not even working on! I think
John McGhie said it succinctly when he said that there are two kinds of
Master Documents: Those that are corrupt and those that will be corrupt
soon. See <URL:
http://www.mvps.org/word/FAQs/General/WhyMasterDocsCorrupt.htm> for more
information on what goes wrong, and <URL:
http://www.mvps.org/word/FAQs/General/RecoverMasterDocs.htm> for ideas on
how to salvage what you can. I hope you don't need this information.

--

Charles Kenyon

See the MVP FAQ: <URL: http://www.mvps.org/word/> which is awesome!
--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.

JSol said:
I was working in a word document using columns, the document automatically
locked. It gave me a message to unlock document. When I followed the
instructions for unlocking a document or unlocking a subdocument, it would
not allow me to access the keys I needed to do this. The tool bar is grayed
out. Now it won't allow me to create a new document or edit previous
documents that have been created. The entire word software is locked.
HELP, What should I do?
 
G

Guest

I attempted to activate word and it gave me a message that I have activated the limit for my product key. What does this mean. What is the best way to fix this problem? Should I uninstall all of my software packages?
 
C

Charles Kenyon

You need to call Microsoft and explain it to them. There is a limit to how
many times a software package can be activated over the Internet. If you
have a good explanation of what you are doing, Microsoft will walk you
through activation over the phone. I've done it, it isn't painful.
--

Charles Kenyon

Word New User FAQ & Web Directory:
<URL: http://addbalance.com/word/index.htm>

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide)
<URL: http://addbalance.com/usersguide/index.htm>

See also the MVP FAQ: <URL: http://www.mvps.org/word/> which is awesome!
--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.

I attempted to activate word and it gave me a message that I have
activated the limit for my product key. What does this mean. What is the
best way to fix this problem? Should I uninstall all of my software
packages?
 
G

Guest

I can not type anything, because my documents are locked. How can I unlock them????
 

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