I can't shut windows xp down

[Dimitri K]

Even though I am the only user and there is no guest user
I get the message that other users are logged on and I
cannot shut the damn thing down. Please help!

 

[Malke]

Even though I am the only user and there is no guest user
I get the message that other users are logged on and I
cannot shut the damn thing down. Please help!

You may have spyware or virus. Here are general troubleshooting tips: 1)
scan with current antivirus using updated definitions; 2) remove
spyware with tools such as Spybot S&D (www.security.kolla.de) and/or
Ad-aware (www.lavasoftusa.com) - note that it is a good idea to do
virus and spyware scans in Safe Mode; 3) delete temporary and Temporary
Internet Files; 4) stop unnecessary services/programs from running at
startup (see www.blackviper.com for a listing of services). After
making sure the computer is clean - does the problem persist?

Additionally, here is a great link for shutdown issues:
http://www.aumha.org/win5/a/shtdwnxp.htm

Malke

 

[Rich Barry]

Take a look here. http://aumha.org/win5/a/shtdwnxp.htm