I can't shut down my pc!

[Guest]

Over the past few days, my computer has been refusing to shut down. After
going to Start/Turn Off Computer/Turn off (the usual way of shutting down) I
get the usual 'Windows is shutting down message' and then when it goes to
'saving your settings' it just stays like that indefinitely. I once left it
like this for 24 hours but it showed no signs of ever shutting down.

I have checked for adware, spyware, virusses etc and found nothing. I have
deleted all my temporary internet files and checked everything I can think
of. Is there something I might have missed?

Any advice would be very much appreciated.

 

[neil]

Hi,
Have you installed anything recently or made any setting changes that may
not appear to be the reason but it could be worth un-installing the program
or changing the settings back. If you can start in "Safemode" then try a
shutdown then you can see if with minimal drivers it will shutdown. If it
does shutdown correctly check you start-up programs in msconfig see if there
is anything unusual.
From the cmd prompt you can try the shutdown command "shutdown -f" which
should force all programs to close.

see what happen, it may give you an idea
Neil

 

[Guest]

Windows XP Shutdown Troubleshooter
http://aumha.org/win5/a/shtdwnxp.htm

 

[Guest]

Many thanks to both of you for your swift and patient responses. I have
installed a few things recently a demo version of a computer game, an update
to some media players and a new internet browser (firefox). Do you think any
of these sorts of things could be casuing the problem?
Anyhow, I will try uninstalling them and following your instructions to see
what happens.
I have checked the troubleshooting link provided by Byte and there appears
to be a microsoft fix available for download which I will also try.
Once again many thanks for your help

 

[Jim Robin]

This happened to me on my laptop. I created another (administrator) user
account. Once I established that it would shut down okay with the new
account I just moved my files over to the new account and deleted the old
one!

Jim

 

[Jim Robin]

Hi Glenn,

I had this problem once with a laptop. I set up a new (administrator) user
on my system. I logged in to the new user and checked it shut down okay in
the new user. That being established i just moved all my "My Documents"
files over to the new user and deleted the old one.

Jim Robin

 

[Guest]

Thanks everybody, I finally got the computer to sleep. I did it by getting
rid of the automatic restart function on
mycomputer/properties/advanced/start_up_and _recovery/settings. Although why
it never occurred to me to do as 'Jim Robin' did is quite beyond me
thanks again