I cant save a document into a certain file, the program freezes.


G

Guest

Ok, this never used to happen, and now I don't know what to do. Everytime I
want to save a document into a certain folder, word freezes. I have to hit
cntrl alt del just to get out of it, and I cant figure out why it's doing it.
I have run numerous virus checks, and came up empty. I have deleted
unnecessary documents, and it still wont work. Please help me!
 
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G

garfield-n-odie [MVP]

See http://support.microsoft.com/kb/918165 "Problems in Windows
Explorer or the Windows shell after you install security update
MS06-015".

If you aren't comfortable with editing the Windows registry
yourself, then go to
http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll
down to Item No. 383 "Hewlett-Packard's Share-to-Web software -
Fix". Download and run the script to automatically modify your
registry as described in KB918165. You may need to temporarily
disable your antivirus program in order to run the script.

It is anticipated that Microsoft will release a revised version
of the MS06-015 update on Tuesday, April 25.
 

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