I can't open personal folders in Outlook anymore - why?

G

Gilly Bee

I have Outlook 2003 with AOL as Broadband provider. I have been using
Outlook very happily for a couple of years for my email etc with IMAP foldrs
but all of a sudden I am unable to open the inbox etc - I just get the
message saying 'unable to expand folder - personal folders'. My daughter has
used the computer so perhaps the settings have inadvertently been changed.
Any suggestions would be gratefully received. Thank you very much.
 
B

Brian Tillman

Gilly Bee said:
I have Outlook 2003 with AOL as Broadband provider. I have been using
Outlook very happily for a couple of years for my email etc with IMAP
foldrs but all of a sudden I am unable to open the inbox etc - I just
get the message saying 'unable to expand folder - personal folders'.
My daughter has used the computer so perhaps the settings have
inadvertently been changed. Any suggestions would be gratefully
received. Thank you very much.
Click to expand...

I suspect the problem is not with the AOL folders, but with your delivery
location folders. Use the Mail applet in Control Panel to examine what PSTs
are in the mail profile and make sure they are still where the mail profile
expects them to be.
 

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