Html links not formatted correctly in windows mail

L

Lori

Okay, so I've had a set of standard emails set up for my customers for a
long while and all worked fined under XP with Netscape, Firefox or IE and
Thuderbird or Outlook express. However, my new Vista Home Pro laptop with
Windows Mail won't format the linked html correctly.

Basically, when I click on a standard link, all the formatting (the <br>
tags) show in the email. HTML formatting is selected, but it is all fouled
up in Windows mail. Any suggestions? An example of the HTML link I use is
below - the [items] are pulled from my database and it is doing that
correctly. It is not however setting the subject (the subject lines come out
blank) and everything from "Dear..." on appears exactly as shown below in
the body of the email. I haven't been able to find anything about windows
mail using different tags or anything.

mailto:[customers email]?&subject=Your Order No [order number] has been
processed&Body=Dear [customer name]:<br><br>Thank you for your
order.<br><br>It was processed today and the item(s) ordered from the
manufacturer(s). We will let you know as soon as they arrive and ship to
you. Generally, items ship within 5-10 business days. If you must have them
by a certain date, please let us know as soon as possible and we will try
our best to accomodate your requirements.<br><br>If you have any questions,
please contact us. You can also log back into the site at any time to check
your status or view your order(s).<br><br>Thanks
again!<br><br>Sincerely,<br><br>Customer Service<br><a
href=http://http://www.mysticconvergence.com>http://www.mysticconvergence.com</a>

Any help would be appreciated - it slows down my order notifications a lot
by having to do this all by hand again :(

Thanks
Lori
 
F

Frank Saunders MS-MVP IE,OE/WM

Lori said:
Okay, so I've had a set of standard emails set up for my customers for a
long while and all worked fined under XP with Netscape, Firefox or IE and
Thuderbird or Outlook express. However, my new Vista Home Pro laptop with
Windows Mail won't format the linked html correctly.

Basically, when I click on a standard link, all the formatting (the <br>
tags) show in the email. HTML formatting is selected, but it is all fouled
up in Windows mail. Any suggestions? An example of the HTML link I use is
below - the [items] are pulled from my database and it is doing that
correctly. It is not however setting the subject (the subject lines come
out blank) and everything from "Dear..." on appears exactly as shown below
in the body of the email. I haven't been able to find anything about
windows mail using different tags or anything.

mailto:[customers email]?&subject=Your Order No [order number] has been
processed&Body=Dear [customer name]:<br><br>Thank you for your
order.<br><br>It was processed today and the item(s) ordered from the
manufacturer(s). We will let you know as soon as they arrive and ship to
you. Generally, items ship within 5-10 business days. If you must have
them by a certain date, please let us know as soon as possible and we will
try our best to accomodate your requirements.<br><br>If you have any
questions, please contact us. You can also log back into the site at any
time to check your status or view your order(s).<br><br>Thanks
again!<br><br>Sincerely,<br><br>Customer Service<br><a
href=http://http://www.mysticconvergence.com>http://www.mysticconvergence.com</a>

Any help would be appreciated - it slows down my order notifications a lot
by having to do this all by hand again :(


Your mistake comes from assuming that they are set up to use HTML. I
believe that WinMail is automatically set to read all messages in Plain Text
as a security measure.
 
L

Lori

Frank Saunders MS-MVP IE said:
Lori said:
Okay, so I've had a set of standard emails set up for my customers for a
long while and all worked fined under XP with Netscape, Firefox or IE and
Thuderbird or Outlook express. However, my new Vista Home Pro laptop with
Windows Mail won't format the linked html correctly.

Basically, when I click on a standard link, all the formatting (the <br>
tags) show in the email. HTML formatting is selected, but it is all
fouled up in Windows mail. Any suggestions? An example of the HTML link I
use is below - the [items] are pulled from my database and it is doing
that correctly. It is not however setting the subject (the subject lines
come out blank) and everything from "Dear..." on appears exactly as shown
below in the body of the email. I haven't been able to find anything
about windows mail using different tags or anything.

mailto:[customers email]?&subject=Your Order No [order number] has been
processed&Body=Dear [customer name]:<br><br>Thank you for your
order.<br><br>It was processed today and the item(s) ordered from the
manufacturer(s). We will let you know as soon as they arrive and ship to
you. Generally, items ship within 5-10 business days. If you must have
them by a certain date, please let us know as soon as possible and we
will try our best to accomodate your requirements.<br><br>If you have any
questions, please contact us. You can also log back into the site at any
time to check your status or view your order(s).<br><br>Thanks
again!<br><br>Sincerely,<br><br>Customer Service<br><a
href=http://http://www.mysticconvergence.com>http://www.mysticconvergence.com</a>

Any help would be appreciated - it slows down my order notifications a
lot by having to do this all by hand again :(


Your mistake comes from assuming that they are set up to use HTML. I
believe that WinMail is automatically set to read all messages in Plain
Text as a security measure.

Okay, so is their a way to change that?? When I click the link and it opens
the
message, I checked and "Html" IS set as the message format.

Lori
 
G

Gary VanderMolen

You have two separate problems.
1.The HTML formatting is not showing correctly even though your Windows
Mail is configured for HTML.
2. You can't control how your customers have their email configured.
Some will be set for plain text. In order to accommodate the lowest common
denominator, you will have to compose your message to your customers
in plain text. This in turn will make Problem #1 moot.
--
Gary VanderMolen [MS-MVP WLM]


Lori said:
Frank Saunders MS-MVP IE said:
Lori said:
Okay, so I've had a set of standard emails set up for my customers for a
long while and all worked fined under XP with Netscape, Firefox or IE and
Thuderbird or Outlook express. However, my new Vista Home Pro laptop with
Windows Mail won't format the linked html correctly.

Basically, when I click on a standard link, all the formatting (the <br>
tags) show in the email. HTML formatting is selected, but it is all
fouled up in Windows mail. Any suggestions? An example of the HTML link I
use is below - the [items] are pulled from my database and it is doing
that correctly. It is not however setting the subject (the subject lines
come out blank) and everything from "Dear..." on appears exactly as shown
below in the body of the email. I haven't been able to find anything
about windows mail using different tags or anything.

mailto:[customers email]?&subject=Your Order No [order number] has been
processed&Body=Dear [customer name]:<br><br>Thank you for your
order.<br><br>It was processed today and the item(s) ordered from the
manufacturer(s). We will let you know as soon as they arrive and ship to
you. Generally, items ship within 5-10 business days. If you must have
them by a certain date, please let us know as soon as possible and we
will try our best to accomodate your requirements.<br><br>If you have any
questions, please contact us. You can also log back into the site at any
time to check your status or view your order(s).<br><br>Thanks
again!<br><br>Sincerely,<br><br>Customer Service<br><a
href=http://http://www.mysticconvergence.com>http://www.mysticconvergence.com</a>

Any help would be appreciated - it slows down my order notifications a
lot by having to do this all by hand again :(


Your mistake comes from assuming that they are set up to use HTML. I
believe that WinMail is automatically set to read all messages in Plain
Text as a security measure.

Okay, so is their a way to change that?? When I click the link and it opens
the
message, I checked and "Html" IS set as the message format.

Lori


--
LAB Enterprises - Read our blog with links to all our stores at
www.Labeshops.com
Mysticconvergence.com - EgyptianMarketplace.com - Sensualelegance.com -
Gothicplus.com
 
L

Lori

Thats fine but how to I get it to put in line breaks? Thats my problem. I
want a carriage return, not <br><br> in the message.

Lori

Gary VanderMolen said:
You have two separate problems.
1.The HTML formatting is not showing correctly even though your Windows
Mail is configured for HTML.
2. You can't control how your customers have their email configured.
Some will be set for plain text. In order to accommodate the lowest common
denominator, you will have to compose your message to your customers
in plain text. This in turn will make Problem #1 moot.
--
Gary VanderMolen [MS-MVP WLM]


Lori said:
Frank Saunders MS-MVP IE said:
Okay, so I've had a set of standard emails set up for my customers for
a long while and all worked fined under XP with Netscape, Firefox or IE
and Thuderbird or Outlook express. However, my new Vista Home Pro
laptop with Windows Mail won't format the linked html correctly.

Basically, when I click on a standard link, all the formatting (the
<br> tags) show in the email. HTML formatting is selected, but it is
all fouled up in Windows mail. Any suggestions? An example of the HTML
link I use is below - the [items] are pulled from my database and it is
doing that correctly. It is not however setting the subject (the
subject lines come out blank) and everything from "Dear..." on appears
exactly as shown below in the body of the email. I haven't been able to
find anything about windows mail using different tags or anything.

mailto:[customers email]?&subject=Your Order No [order number] has been
processed&Body=Dear [customer name]:<br><br>Thank you for your
order.<br><br>It was processed today and the item(s) ordered from the
manufacturer(s). We will let you know as soon as they arrive and ship
to you. Generally, items ship within 5-10 business days. If you must
have them by a certain date, please let us know as soon as possible and
we will try our best to accomodate your requirements.<br><br>If you
have any questions, please contact us. You can also log back into the
site at any time to check your status or view your
order(s).<br><br>Thanks again!<br><br>Sincerely,<br><br>Customer
Service<br><a
href=http://http://www.mysticconvergence.com>http://www.mysticconvergence.com</a>

Any help would be appreciated - it slows down my order notifications a
lot by having to do this all by hand again :(


Your mistake comes from assuming that they are set up to use HTML. I
believe that WinMail is automatically set to read all messages in Plain
Text as a security measure.

Okay, so is their a way to change that?? When I click the link and it
opens the
message, I checked and "Html" IS set as the message format.

Lori


--
LAB Enterprises - Read our blog with links to all our stores at
www.Labeshops.com
Mysticconvergence.com - EgyptianMarketplace.com - Sensualelegance.com -
Gothicplus.com
 
G

Guest

On my keyboard, you hit the Enter key twice.

Lori said:
Thats fine but how to I get it to put in line breaks? Thats my problem. I
want a carriage return, not <br><br> in the message.

Lori

Gary VanderMolen said:
You have two separate problems.
1.The HTML formatting is not showing correctly even though your Windows
Mail is configured for HTML.
2. You can't control how your customers have their email configured.
Some will be set for plain text. In order to accommodate the lowest
common denominator, you will have to compose your message to your
customers
in plain text. This in turn will make Problem #1 moot.
--
Gary VanderMolen [MS-MVP WLM]


Lori said:
message Okay, so I've had a set of standard emails set up for my customers for
a long while and all worked fined under XP with Netscape, Firefox or
IE and Thuderbird or Outlook express. However, my new Vista Home Pro
laptop with Windows Mail won't format the linked html correctly.

Basically, when I click on a standard link, all the formatting (the
<br> tags) show in the email. HTML formatting is selected, but it is
all fouled up in Windows mail. Any suggestions? An example of the HTML
link I use is below - the [items] are pulled from my database and it
is doing that correctly. It is not however setting the subject (the
subject lines come out blank) and everything from "Dear..." on appears
exactly as shown below in the body of the email. I haven't been able
to find anything about windows mail using different tags or anything.

mailto:[customers email]?&subject=Your Order No [order number] has
been processed&Body=Dear [customer name]:<br><br>Thank you for your
order.<br><br>It was processed today and the item(s) ordered from the
manufacturer(s). We will let you know as soon as they arrive and ship
to you. Generally, items ship within 5-10 business days. If you must
have them by a certain date, please let us know as soon as possible
and we will try our best to accomodate your requirements.<br><br>If
you have any questions, please contact us. You can also log back into
the site at any time to check your status or view your
order(s).<br><br>Thanks again!<br><br>Sincerely,<br><br>Customer
Service<br><a
href=http://http://www.mysticconvergence.com>http://www.mysticconvergence.com</a>

Any help would be appreciated - it slows down my order notifications a
lot by having to do this all by hand again :(


Your mistake comes from assuming that they are set up to use HTML. I
believe that WinMail is automatically set to read all messages in Plain
Text as a security measure.

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not send email

Okay, so is their a way to change that?? When I click the link and it
opens the
message, I checked and "Html" IS set as the message format.

Lori


--
LAB Enterprises - Read our blog with links to all our stores at
www.Labeshops.com
Mysticconvergence.com - EgyptianMarketplace.com - Sensualelegance.com -
Gothicplus.com
 
L

Lori

Well duh. But this doesn't work in an hmtl mailto link, which is my
question.

I solved the problem of the subject not being sent to windows mail, but
haven't been able to get my body text to format correctly because it won't
send carriage returns.

Lori

On my keyboard, you hit the Enter key twice.

Lori said:
Thats fine but how to I get it to put in line breaks? Thats my problem. I
want a carriage return, not <br><br> in the message.

Lori

Gary VanderMolen said:
You have two separate problems.
1.The HTML formatting is not showing correctly even though your Windows
Mail is configured for HTML.
2. You can't control how your customers have their email configured.
Some will be set for plain text. In order to accommodate the lowest
common denominator, you will have to compose your message to your
customers
in plain text. This in turn will make Problem #1 moot.
--
Gary VanderMolen [MS-MVP WLM]



message Okay, so I've had a set of standard emails set up for my customers
for a long while and all worked fined under XP with Netscape, Firefox
or IE and Thuderbird or Outlook express. However, my new Vista Home
Pro laptop with Windows Mail won't format the linked html correctly.

Basically, when I click on a standard link, all the formatting (the
<br> tags) show in the email. HTML formatting is selected, but it is
all fouled up in Windows mail. Any suggestions? An example of the
HTML link I use is below - the [items] are pulled from my database
and it is doing that correctly. It is not however setting the subject
(the subject lines come out blank) and everything from "Dear..." on
appears exactly as shown below in the body of the email. I haven't
been able to find anything about windows mail using different tags or
anything.

mailto:[customers email]?&subject=Your Order No [order number] has
been processed&Body=Dear [customer name]:<br><br>Thank you for your
order.<br><br>It was processed today and the item(s) ordered from the
manufacturer(s). We will let you know as soon as they arrive and ship
to you. Generally, items ship within 5-10 business days. If you must
have them by a certain date, please let us know as soon as possible
and we will try our best to accomodate your requirements.<br><br>If
you have any questions, please contact us. You can also log back into
the site at any time to check your status or view your
order(s).<br><br>Thanks again!<br><br>Sincerely,<br><br>Customer
Service<br><a
href=http://http://www.mysticconvergence.com>http://www.mysticconvergence.com</a>

Any help would be appreciated - it slows down my order notifications
a lot by having to do this all by hand again :(


Your mistake comes from assuming that they are set up to use HTML. I
believe that WinMail is automatically set to read all messages in
Plain Text as a security measure.

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not send email

Okay, so is their a way to change that?? When I click the link and it
opens the
message, I checked and "Html" IS set as the message format.

Lori


--
LAB Enterprises - Read our blog with links to all our stores at
www.Labeshops.com
Mysticconvergence.com - EgyptianMarketplace.com - Sensualelegance.com -
Gothicplus.com
 
G

Gary VanderMolen

Can you use %13 for a carriage return? I don't know if you would
also need the linefeed code, which is %10.

--
Gary VanderMolen [MS-MVP WLM]


Lori said:
Well duh. But this doesn't work in an hmtl mailto link, which is my
question.

I solved the problem of the subject not being sent to windows mail, but
haven't been able to get my body text to format correctly because it won't
send carriage returns.

Lori

On my keyboard, you hit the Enter key twice.

Lori said:
Thats fine but how to I get it to put in line breaks? Thats my problem. I
want a carriage return, not <br><br> in the message.

Lori

You have two separate problems.
1.The HTML formatting is not showing correctly even though your Windows
Mail is configured for HTML.
2. You can't control how your customers have their email configured.
Some will be set for plain text. In order to accommodate the lowest
common denominator, you will have to compose your message to your
customers
in plain text. This in turn will make Problem #1 moot.
--
Gary VanderMolen [MS-MVP WLM]



message Okay, so I've had a set of standard emails set up for my customers
for a long while and all worked fined under XP with Netscape, Firefox
or IE and Thuderbird or Outlook express. However, my new Vista Home
Pro laptop with Windows Mail won't format the linked html correctly.

Basically, when I click on a standard link, all the formatting (the
<br> tags) show in the email. HTML formatting is selected, but it is
all fouled up in Windows mail. Any suggestions? An example of the
HTML link I use is below - the [items] are pulled from my database
and it is doing that correctly. It is not however setting the subject
(the subject lines come out blank) and everything from "Dear..." on
appears exactly as shown below in the body of the email. I haven't
been able to find anything about windows mail using different tags or
anything.

mailto:[customers email]?&subject=Your Order No [order number] has
been processed&Body=Dear [customer name]:<br><br>Thank you for your
order.<br><br>It was processed today and the item(s) ordered from the
manufacturer(s). We will let you know as soon as they arrive and ship
to you. Generally, items ship within 5-10 business days. If you must
have them by a certain date, please let us know as soon as possible
and we will try our best to accomodate your requirements.<br><br>If
you have any questions, please contact us. You can also log back into
the site at any time to check your status or view your
order(s).<br><br>Thanks again!<br><br>Sincerely,<br><br>Customer
Service<br><a
href=http://http://www.mysticconvergence.com>http://www.mysticconvergence.com</a>

Any help would be appreciated - it slows down my order notifications
a lot by having to do this all by hand again :(


Your mistake comes from assuming that they are set up to use HTML. I
believe that WinMail is automatically set to read all messages in
Plain Text as a security measure.

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not send email

Okay, so is their a way to change that?? When I click the link and it
opens the
message, I checked and "Html" IS set as the message format.

Lori


--
LAB Enterprises - Read our blog with links to all our stores at
www.Labeshops.com
Mysticconvergence.com - EgyptianMarketplace.com - Sensualelegance.com -
Gothicplus.com
 

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