HP Photosmart C7250 All-in-one Printer Issues

[DGD]

I have had a series of problems with this printer. The latest
included the printer continuously transmitting wirelessly to computers
set up to use it as a wireless printer. The printer, for some reason,
continuously transmits to associated computers. The computers'
wireless adapters are recieving transmissions every 1-2 seconds, even
though there are no printing activities going on. If i turn the
printer or the printer's radio off, all of the communication I see on
the computers' wireless adapters goes away. Had a frustrating
online chat with a tech support rep from HP who insisted this is
normal wireless behaviour. If there are no print requests being made,
why is the printer constantly communicating with the computers (I am
getting a transmission indication every 1 - 2 seconds). And it is the
printer. I disabled all HP running processes on one computer and the
transmissions continued. They only stopped when i turned the
printer's radio off. Any ideas out there on what to do apart from
returning the printer? HP's recommendation was to turn the printer's
radio off and only turn it on when I wanted to print. I have four
computers spread out throughout the house, but I won't be installing
the printer on the remaining two printers. Has anyone seen this
behaviour on their wireless printers. Is it a HP characteristic or do
all wireless printers to this? Thanks.


Doug

 

[andmalc]

I have had a series of problems with this printer.  The latest
included the printer continuously transmitting wirelessly to computers
set up to use it as a wireless printer.  The printer, for some reason,
continuously transmits to associated computers.  The computers'
wireless adapters are recieving transmissions every 1-2 seconds, even
though there are no printing activities going on.  If i turn the
printer or the printer's radio off, all of the communication I see on
the computers' wireless adapters goes away.    Had a frustrating
online chat with a tech support rep from HP who insisted this is
normal wireless behaviour.  If there are no print requests being made,
why is the printer constantly communicating with the computers (I am
getting a transmission indication every 1 - 2 seconds).  And it is the
printer.  I disabled all HP running processes on one computer and the
transmissions continued.  They only stopped when i turned the
printer's radio off.  Any ideas out there on what to do apart from
returning the printer?  HP's recommendation was to turn the printer's
radio off and only turn it on when I wanted to print.  I have four
computers spread out throughout the house, but I won't be installing
the printer on the remaining two printers.  Has anyone seen this
behaviour on their wireless printers.  Is it a HP characteristic or do
all wireless printers to this?  Thanks.

Doug

You could try turning off the feature that has the printer tell other
network devices where/what it is.

In a web browser, type the printer's IP address in the address bar.
You'll see a page of information on the printer and some tabs at the
top. I recall there's a network tab and a wireless section in there.
Disable mDNS (the protocol for Mac/Linux) and there's another one for
Windows (can't remember what its called).

You could also measure how much traffic this communication is creating
- is it really a load on the network or causing unneeded activity on
your computers?

 

[DGD]

You could try turning off the feature that has the printer tell other
network devices where/what it is.

In a web browser, type the printer's IP address in the address bar.
You'll see a page of information on the printer and some tabs at the
top.  I recall there's a network tab and a wireless section in there.
Disable mDNS (the protocol for Mac/Linux) and there's another one for
Windows (can't remember what its called).

You could also measure how much traffic this communication is creating
- is it really a load on the network or causing unneeded activity on
your computers?- Hide quoted text -

- Show quoted text -

Thanks for the feedback. Where does one find the feature that has the
printer tell other network devices where/what it is and what is it
called? I have a Mac laptop and three Windows computers hooked up on
this network. The MAC and two Windows computers have the HP all-in-
one printer drivers and managment software installed. This constant
transmission from the printer is causing unneeded activity on the
Windows computers and their operation has become flaky since the
installation of the HP software. For instance, these computers will
not launch Internet Explorer until the HP digital monitoring sw has
completely loaded. Re-boot times are now getting ridiculously long
waiting for these programs to load.

Is anyone aware of a specific HP discussion board for printers? These
products have been out for a while and I find it hard to believe I am
the only one experiencing these issues. thanks

Doug

 

[DGD]

Doug
Tryhttp://forums11.itrc.hp.com/service/forums/bizsupport/familyhome.do?f...
You need to register (free) and post your question in the appropriate category.
There are some excellent people there, bear in mind that it is voluntary and
most of the contributors do not work for HP but are printer support
professionals.
Tony
MS MVP Printing/Imaging

Thanks for the link. I'll certainly give it a try. I'm really curios
to find out why this wireless printer is acting the way it does. I
have never seen any other wireless device act this way.

 

[Arthur Entlich]

I think your printer is lonely and looking for friends. It's not easy
being a lone printer among a bunch of computers. You get very little
respect as a printer these days. As soon at the toner or ink cartridges
run out, you often just end up in a closet or basement, or worse still,
the garbage.

With such a short lifespan, printers feel the need to talk a lot, try to
open up lines of communications, and hope to meet someone with similar
interests nearby. They want to feel needed, so they are constantly
asking the computers, "hey, I'm still here, got anything for me to
print, huh?, huh?"

It's sad, and to make things even worse, you're threatening to send it
back to the store in a box, just because it wants some love. Just put
yourself in its paper tray and see how you'd feel.


Art

If you are interested in issues surrounding e-waste,
I invite you to enter the discussion at my blog:

http://e-trashtalk.spaces.live.com/

 

[measekite]

I think your printer is lonely and looking for friends. It's not easy
being a lone printer

It wasa not easy being The Lone Ranger either.

among a bunch of computers. You get very little respect as a printer
these days. As soon at the toner or ink cartridges run out, you often
just end up in a closet or basement, or worse still, the garbage.

With such a short lifespan, printers feel the need to talk a lot,

Gee you must be the only one that hears printers.

try to open up lines of communications, and hope to meet someone with
similar interests nearby. They want to feel needed,

My printer does not feel needed it just prints.

o they are constantly asking the computers, "hey, I'm still here, got
anything for me to print, huh?, huh?"

It's sad, and to make things even worse, you're threatening to send it
back to the store in a box, just because it wants some love.

Don't worry you do not have to love your printer.

 

[DGD]

I think your printer is lonely and looking for friends. It's not easy
being a lone printer among a bunch of computers. You get very little
respect as a printer these days. As soon at the toner or ink cartridges
run out, you often just end up in a closet or basement, or worse still,
the garbage.

With such a short lifespan, printers feel the need to talk a lot, try to
open up lines of communications, and hope to meet someone with similar
interests nearby. They want to feel needed, so they are constantly
asking the computers, "hey, I'm still here, got anything for me to
print, huh?, huh?"

It's sad, and to make things even worse, you're threatening to send it
back to the store in a box, just because it wants some love. Just put
yourself in its paper tray and see how you'd feel.

Art

If you are interested in issues surrounding e-waste,
I invite you to enter the discussion at my blog:

http://e-trashtalk.spaces.live.com/

For Arthur,

Thanks so much for your insight and hijacking of this thread. If this
is what you are going to contribute, please don't.

 

[measekite]

DGD wrote:

On Jun 11, 10:59 am, Arthur Entlich <[email protected]> wrote:



I think your printer is lonely and looking for friends. It's not easy being a lone printer among a bunch of computers. You get very little respect as a printer these days. As soon at the toner or ink cartridges run out, you often just end up in a closet or basement, or worse still, the garbage. With such a short lifespan, printers feel the need to talk a lot, try to open up lines of communications, and hope to meet someone with similar interests nearby. They want to feel needed, so they are constantly asking the computers, "hey, I'm still here, got anything for me to print, huh?, huh?" It's sad, and to make things even worse, you're threatening to send it back to the store in a box, just because it wants some love. Just put yourself in its paper tray and see how you'd feel. Art If you are interested in issues surrounding e-waste, I invite you to enter the discussion at my blog: http://e-trashtalk.spaces.live.com/ DGD wrote:



I have had a series of problems with this printer. The latest included the printer continuously transmitting wirelessly to computers set up to use it as a wireless printer. The printer, for some reason, continuously transmits to associated computers. The computers' wireless adapters are recieving transmissions every 1-2 seconds, even though there are no printing activities going on. If i turn the printer or the printer's radio off, all of the communication I see on the computers' wireless adapters goes away. Had a frustrating online chat with a tech support rep from HP who insisted this is normal wireless behaviour. If there are no print requests being made, why is the printer constantly communicating with the computers (I am getting a transmission indication every 1 - 2 seconds). And it is the printer. I disabled all HP running processes on one computer and the transmissions continued. They only stopped when i turned the printer's radio off. Any ideas out there on what to do apart from returning the printer? HP's recommendation was to turn the printer's radio off and only turn it on when I wanted to print. I have four computers spread out throughout the house, but I won't be installing the printer on the remaining two printers. Has anyone seen this behaviour on their wireless printers. Is it a HP characteristic or do all wireless printers to this? Thanks.



Doug



For Arthur, Thanks so much for your insight and hijacking of this thread. If this is what you are going to contribute, please don't.

Without a doubt I agree with the above statement.  Get off the soap box with the holier than thou attitude.

 

[Arthur Entlich]

Dearest Doug,

I know words like "hijack" sound so officious in these days where
everyone is looking for a terrorist behind every potted plant, but I
hardly "hijacked" anything. Your query still remains for anyone wishing
to supply an answer more to your liking, or of more value, and I
certainly hope you encounter someone here who is willing to take the
time and effort to do so. In fact, if anything, my reply might have
allowed more people re read it since I quoted the whole thing in my reply.

I'm sorry that someone "hijacked" your sense of humor, and I hope it
finds it's way home eventually.

I certainly am quite willing to make a point of not contributing to any
more of your requests or queries in this newsgroup, as I wouldn't want
to add any further angst to your already obviously very harried life.

Art

If you are interested in issues surrounding e-waste,
I invite you to enter the discussion at my blog:

http://e-trashtalk.spaces.live.com/

 

[measekite]

Dearest Doug,

I know words like "hijack" sound so officious in these days where
everyone is looking for a terrorist behind every potted plant, but I
hardly "hijacked" anything. Your query still remains for anyone
wishing to supply an answer more to your liking, or of more value, and
I certainly hope you encounter someone here who is willing to take the
time and effort to do so. In fact, if anything, my reply might have
allowed more people re read it since I quoted the whole thing in my
reply.

I'm sorry that someone "hijacked" your sense of humor, and I hope it
finds it's way home eventually.

I certainly am quite willing to make a point of not contributing to
any more of your requests or queries in this newsgroup, as I wouldn't
want to add any further angst to your already obviously very harried
life. That is refreshing.

Art

If you are interested in issues surrounding e-waste,
I invite you to enter the discussion at my blog:

http://e-trashtalk.spaces.live.com/

 

[DGD]

Dearest Doug,

I know words like "hijack" sound so officious in these days where
everyone is looking for a terrorist behind every potted plant, but I
hardly "hijacked" anything. Your query still remains for anyone wishing
to supply an answer more to your liking, or of more value, and I
certainly hope you encounter someone here who is willing to take the
time and effort to do so. In fact, if anything, my reply might have
allowed more people re read it since I quoted the whole thing in my reply.

I'm sorry that someone "hijacked" your sense of humor, and I hope it
finds it's way home eventually.

I certainly am quite willing to make a point of not contributing to any
more of your requests or queries in this newsgroup, as I wouldn't want
to add any further angst to your already obviously very harried life.

Art

If you are interested in issues surrounding e-waste,
I invite you to enter the discussion at my blog:

http://e-trashtalk.spaces.live.com/

Arthur,

I asked that if you had nothing to contribute, please refrain from
posting. It is simply a distraction that is not appreciated by
anybody. I have a great sense of humour. It gets thrown out when
people like yourself (who seem to like to hear themselves speak,
regardless of the relevance) foist themselves into a conversation they
have nothing to contribute to. As I said in my original post (which
you seem to have ignored), if this is what you are going to
contribute, please don't bother.

Doug

 

[Arthur Entlich]

Dearest Doug,

I'm sorry, but you just don't get to decide what I can or can't, should
or shouldn't contribute here. You also don't get to decide what other
consider valuable or not. I also have the right to ignore your "requests".

However, I do respect your right to voice your opinion here.

Although I encourage people with questions to post here, after all, the
principle purpose of a news group is to disseminate information and try
to help one another, it appears, at least on this list with your current
address, that you have posted all of half a dozen times, about a
specific problem you have with your printer.

In the last 30 days, while you have categorized me as someone who seems
to like to hear myself speak (or type in this case) I have legitimately
answered 17 questions which were asked on this newsgroup alone. I also
provided on topic commentary to about 5 or so other emails. In that
period, I added a couple of off the cuff and humorous comments, one was
in regard to your request, in part because it was the third or four
posting you had made here, and although you received a number of
suggestions, you never provided any feedback as to if anything suggested
worked.

I can understand that you are frustrated that your printer is not
working as you wish it to, and that you have been unable to get a
reasonable response to your query. I apologize that you feel you were
slighted or not taken seriously enough. If anyone can possible help you
with your issue it is probably Bob Headrick, who is on this newsgroup
and has connections with HP's printer division. You might wish to look
him up on this list and address your question to him.

Art

PS: you really don't have any sense of humor.

If you are interested in issues surrounding e-waste,
I invite you to enter the discussion at my blog:

http://e-trashtalk.spaces.live.com/

 

[measekite]

Dearest Doug,

I'm sorry, but you just don't get to decide what I can or can't,
should or shouldn't contribute here. You also don't get to decide
what other consider valuable or not. I also have the right to ignore
your "requests".

Neither does the holy arrogant one?