HP Deskjet F380 - Data Invalid Install Problem

[PhilBray]

Hello,

I am currently attempting to install a HP Deskjet F380 and managed to
install the printer device but continue to get a problem when
installing the driver for the scanner.

The error I get is when I attempt to install the device through device
manager and after asking it to search the CD provided with the hardware
I am alerted that there was a problem installing the hardware and that
an error occuredduring the installation of the device with the
explanation of "The data is invalid".

I am installing the printer into an Windows XP SP2 Home Edition
computer. I have tried the drivers on the HP website and they cause the
same issue.

Can anybody please help?

Many thanks in advance,

Phil

 

[charli b]

Hello,

I am currently attempting to install a HP Deskjet F380 and managed to
install the printer device but continue to get a problem when
installing the driver for the scanner.

The error I get is when I attempt to install the device through device
manager and after asking it to search the CD provided with the hardware
I am alerted that there was a problem installing the hardware and that
an error occuredduring the installation of the device with the
explanation of "The data is invalid".

I am installing the printer into an Windows XP SP2 Home Edition
computer. I have tried the drivers on the HP website and they cause the
same issue.

Can anybody please help?

Many thanks in advance,

Phil

hi phil.
have you tried installing with the printer connected and also tried installing without the printer connected.?

 

[PhilBray]

hi phil.
have you tried installing with the printer connected and also tried installing without the printer connected.?

Hi Charli,

Thanks for the response.

I have tried both yes and the actual installer for the printer tells
you when to plug in the device.