HP DeskJet 710c and Vista 64bit problems

[Borislav Dopudja]

Hi people, I hope someone will be able to help;

I have printer that works perfectly with Vista 32bit, and when I've
gone to Vista 64bit, printer stoped working.

Drivers are installed OK, but they do not work. Printer gets
papaer, and doesn't print anything.

Tried also different print drivers, but with no prevail.


Does anyone have any idea?

 

[Mike Hall - MVP]

Hi people, I hope someone will be able to help;

I have printer that works perfectly with Vista 32bit, and when I've
gone to Vista 64bit, printer stoped working.

Drivers are installed OK, but they do not work. Printer gets
papaer, and doesn't print anything.

Tried also different print drivers, but with no prevail.


Does anyone have any idea?

The best place for HP support is the HP support website..

Re the DeskJet 710c

http://h10025.www1.hp.com/ewfrf/wc/...8543&lc=en&dlc=en&cc=us&lang=en&product=59307


--
Mike Hall - MVP
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Mike's Window - My Blog..
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[Borislav Dopudja]

Solution

- Install printer to some other XP or V32bit machine and allow full
privileges to PRINT users group
- Connect to the printer as the PRINT user, go to the sharing tab
and deselect render print jobs on client computer

It should work this way.

HP support is useless on this matter.

 

[Gordon]

Even tho mthe dricer is installed - cant print- in this /wont print- HP
website is useless in this regard.
Can anyone help

From the HP website:
"A full feature software and driver package for Windows Vista is not
available for your product"

 

[Gordon]

Even tho mthe dricer is installed - cant print- in this /wont print- HP
website is useless in this regard.
Can anyone help

Expand on "can't print".