hp color laserjet 5

P

Phil Allen

Vista driver for my HP Color LaserJet 5 does not print test page. Vista
recognizes device and loads driver but Test Page will not print. I have
tried the HP Universal Printer Driver. It prints but characters are too
large.

I am using a Manhattan Parallel Port Cord (model 165297), which has the
Vista updated driver.

What do I do now? Hopefully, not a new printer because Vista will come off
the PC in a heartbeat.
 
H

Hal Hostetler [MVP P/I]

I'm somewhat at a loss, here, because we have an HP color LaserJet 5 and I
can print from Vista to it fine. Note that this is NOT a direct connection,
it operates through an HP JetDirect unit and Vista is configured to use a
standard TCPIP port with the JetDirect's address. The Vista driver I'm
using is the in-box Color LaserJet 5/5M PostScript driver.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com
 
P

phil allen

The printer is attached directly to my Dell XPS410. Vista recognizes the
printer but after installation, the test page hangs in the printer until I
delete it. I also have tried a Parallel to USB port cable. The result is
the same.

I haven't given up just yet but I am close
 
A

Alan Morris [MSFT]

Change the parallel communication setup on the printer. I'd start by
disabling Bi-directional. Just change the printer setting and power cycle
the printer. If none of the printer settings works, then I suggest getting
a different USB to parallel conversion cable but HP will tell you straight
out that this configuration is not supported.

If all else fails, get a network card for the device. It's the old old
style so you can probably find a reasonably priced NIC.

I tossed most of my old cards.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.
 

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