HP 840C not receiving print instructions.

[Zipadee Doodar]

Gretings

Without any obvious reason, my HP 840C no longer responds to print commands.
If I go into Settings, Printers and check the only printer I have (840C) ,
there are no documents in the queue, and the pause and cancel commands are
not ticked. It seems when I use the print command, nothing ios going to the
printer. I would be grateful for any suggestions.

JD

 

[Al Bundy]

Gretings

Without any obvious reason, my HP 840C no longer responds to print commands.
If I go into Settings, Printers and check the only printer I have (840C) ,
there are no documents in the queue, and the pause and cancel commands are
not ticked. It seems when I use the print command, nothing ios going to the
printer. I would be grateful for any suggestions.

JD

Just remove the printer and reinstall the drivers. Most of the time
that would handle your problem.

 

[Tony]

Gretings

Without any obvious reason, my HP 840C no longer responds to print commands.
If I go into Settings, Printers and check the only printer I have (840C) ,
there are no documents in the queue, and the pause and cancel commands are
not ticked. It seems when I use the print command, nothing ios going to the
printer. I would be grateful for any suggestions.

JD

Does the printers intenal test page work (press the resume button [the bottom
button] for about 5 seconds)?
If it prints the internal page OK then try a different parallel cable if
possible.
Also if you using XP try a system restore to a point before the problem started.
Finally, try uninstalling the printer and reinstalling it, if you are using XP
download the latest drivers from HP and use them
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=us&dlc=en&product=59868&lang=en
Tony
MS MVP Printing/Imaging