HP 1200 printer

G

Guest

I purchased Vista 64 believing it would work as well as the XP 64 edition.
I was wrong.

Even somthing simple like sharing a printer is a chore.

HP lists a number of different drivers for the HP 1200 Printer and recomends
the PL6 version. Yet when I tryed to install Vista will not take it and
installs a PL5 version. No where can you find out what is the correct
driver. The printer is 5 years old why can't HP tell you that the printer is
too old to take the PL6.

The printer prints from the vista 64 desktop. I want to set it up as a
shared pritner to use with my XP laptop on my home network. Sounds simple
and it should be simple.
trying to install as a network of attached printer on my laptop intall
starts to work then Vista wants to install the drivers on to my xp machine.
Problem is HP did not provide x86 with the vista 64 driver, so there is
nothing x86 to install.

Next I called Miscrosoft, spent two hours on hold with india. They were
clueless.
Thier tack wss that it was an HP problem and that they would patch me
through to HP, which they did. Soon as we connect with HP, Micosoft India
hangs up.
Then HP says my printer is not in warranty and wants $39.00 to anwser
questions. The printer is not broken its the software that now one
understand and does not work.

So as a user I had to fix the probkem myself.
I Changed my network to public
paused my firewall
installed as local printer on my laptop with a port setting \\(desktop
name)\printer
and using the PL5 drivers and now it works

MicoGreed should have know this. Maybe they should hire more US citizens to
help cutomers and do customer service in the US.

Then I changed the network back to private and restated my firewall and I
now can print from my laptop though the vista 64 desktop to the shared HP
1200 printer.

Why it works I don't know but it does.

Why did microgreed not know somthing simple such as printer sharing. Vista
is loaded with many worthless features, yet something major like being able
to print is a chore.
Wake up Microgreed printing is a big deal. I can live with only 4 screen
saver screens instead of 6, who cares. Printer however is a killer app and
you need to make it work.
 

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