how to stop the "Enter Network Password" pop-up?

G

Guest

Hello, I use Outlook 2002 SP3 on XP Home. Recently, a dialog box
titled "Enter Network Password", with text "Please type your user name
and password.(...)" appears on top, frequently. This box appears (on
top) every few times that either I manually hit the Outlook
"Send/Receive" button, or the Outlook checks for new mail automatically
(every 2 minutes).

Of course I type in the correct password and check "Save this password
(...)" box. Does not help - again in a few times e-mail is checked,
the same box will appear. I can send/receive, but the pop-up is
extremely annoying.

My ISP swear there is nothing wrong with them. I have set the time-out
to 2 minutes and connecting to their server (even after disposing of
the dialog box) never takes that long, and pinging is instant.

I found numerous suggestions on the Web to resolve this problem. None
work for me:

I purged the registry of some offending key and reconfigured my
account.
It's not the server timing out because time-out is 2 minutes and the
box either appears instantly after I hit Send/Receive or does not
appear at all.
Installed latest SP for that Outlook.
Created new XP user account and tried from there.
Checked Oulook is not configured for any other e-mail account.
Rebooted comp and modem.
Changed password in both Outlook and Web-site of the ISP.

Please help. Thank you, Mark
 
B

Brian Tillman

Hello, I use Outlook 2002 SP3 on XP Home. Recently, a dialog box
titled "Enter Network Password", with text "Please type your user name
and password.(...)" appears on top, frequently. This box appears (on
top) every few times that either I manually hit the Outlook
"Send/Receive" button, or the Outlook checks for new mail
automatically (every 2 minutes).

See if one of the articles here helps:
http://support.microsoft.com/search...t=0&comm=1&ast=1&ast=2&ast=3&mode=a&x=19&y=13
 
G

Guest

There were 3 articles there that may be relevant, some of them I had
already tried, noone of the 3 work in my case.
 

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