How to stop problem "word couldn't create work file.Check temp env

[Maggie disMayed]

I have Office Home & Student 2007. I'm receiving the error message "Word
could not create the work file. Check the temporary environment", every time
I open up Word 2007. Then it opens Word to a "non-commercial use" Word, and
it does not allow me to save a newly created document or update an existing
document. However, I can update an existing document if I start Word '07 in
the "Safe Mode".

I was on the phone with Microsoft Support for this problem, and they were
unable to solve it after over 2 hours of trying!!!

Please provide some insight on how to solve this issue.

Thank you
Margaret

 

[Suzanne S. Barnhill]

I can answer one question: Office Home & Student Edition will always show
"Non-commercial Use" in the title bar because that is the restriction placed
on that version, and the title bar is meant to remind you of that.

The fact that you can't create new documents or edit existing ones suggests
that you have not activated the product and have exceeded the number of uses
you get before activating.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

 

[Graham Mayor]

But surely then it wouldn't work in safe mode either? Given that it works in
Safe mode, it seems likely that one of the user components is corrupt -
probably the data key in the registry, or maybe the normal template or some
add-in - see http://www.gmayor.com/what_to_do_when_word_crashes.htm then
http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm.

--
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Graham Mayor - Word MVP

My web site www.gmayor.com

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[Suzanne S. Barnhill]

Yes, I wondered about that, too.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org