How to stop Outlook searching for pop server when sending emails?

[Guest]

I have Outlook 2003 and XP and no problems with internet access or with
receiving emails. The connection settings are correct according to ISP
Orange and also Cisco whose router gives me broadband access.

The issue is that when I send an email, it fails and there is an error
message saying that 'access to the pop.orangehome.co.uk server is
interrupted'. This is odd as the outgoing server is listed as
smtp.orangehome.co.uk.

Help please! Many thanks

 

[L. D. James]

I have Outlook 2003 and XP and no problems with internet access or with
receiving emails. The connection settings are correct according to ISP
Orange and also Cisco whose router gives me broadband access.

The issue is that when I send an email, it fails and there is an error
message saying that 'access to the pop.orangehome.co.uk server is
interrupted'. This is odd as the outgoing server is listed as
smtp.orangehome.co.uk.

Help please! Many thanks

How many different email accounts do you have setup? Check the
configuration of all of them.

-- L. James

 

[Peter Foldes]

What is the exact error message in full as shown. Can you post it here

 

[Guest]

Hi, thanks. I have now checked the configuration of the two email accounts I
have set up and the outgoing server in each case is smtp.orangehome.co.uk.
Right at the moment I am now able to send emails out after all but I have
been prone to intermittent disconnection with the outgoing server and
believe it could happen again.

Bean1

 

[bobwyzguy]

Hi, thanks. I have now checked the configuration of the two email accounts I
have set up and the outgoing server in each case is smtp.orangehome.co.uk.
Right at the moment I am now able to send emails out after all but I have
been prone to intermittent disconnection with the outgoing server and
believe it could happen again.

Bean1






- Show quoted text -

Sometimes it helps to click on the More Settings button, and go to the
Outgoing Server tab, and select "my outgoing server requires
authentication" using the same settings as the incoming mail server.
This eliminates blocking of sent mail due to diallowed relaying.
Works for me, give itr a try.

 

[Guest]

Hi. I have checked the configuration of the two email accounts I have set up
and to the best of my knowledge they look correct, namely:

One is - incoming pop.orangehome.co.uk (POP 3 110)
outgoing smtp.orangehome.co.uk (SMTP 25)

The other is - incoming mail.empworks.co.uk (POP3 110)
outgoing smtp.orangehome.co.uk (SMTP 25)

 

[L. D. James]

Hi. I have checked the configuration of the two email accounts I have set
up
and to the best of my knowledge they look correct, namely:

One is - incoming pop.orangehome.co.uk (POP 3 110)
outgoing smtp.orangehome.co.uk (SMTP 25)

The other is - incoming mail.empworks.co.uk (POP3 110)
outgoing smtp.orangehome.co.uk (SMTP 25)
"L. D. James" wrote:

When sending email, try clicking on Tools -> (point to Send/Receive) Click
on the specific account you want to use.

You might also test the "Send All" option. This should avoid having the
system check for incoming before sending. If the Send All option works you
can use the Custom option to put a Send All button on your tool bar for
convenience.

-- L. James

 

[Guest]

Hi. Many thanks for your advice. All now seems well.

 

[Knibbster]

Hi I have just changed to Orange and have changed the account setting's to
Orange home etc but I cant send emails still from my own web site any ideas
would be great

 

[Brian Tillman [MVP - Outlook]]

Hi I have just changed to Orange and have changed the account setting's to
Orange home etc but I cant send emails still from my own web site any ideas
would be great

I don't understand this. What does using Outlook have to do with sending mail
from a web site?

 

[Knibbster]

My outlook downloads my messages from my web site always have but now when i
try to reply to a customer I keep getting the send error message's never had
this problem before when I was with BT.

Unfortunatley my web designer is away for 3 weeks but I cant put work off
for three weeks, Ive read other forums saying change the port from 25 to
another one but no-one has said whjat port number to change to

 

[Tom Willett]

Are you talking about a form that a user on your web site fills out to send
email? If so, and there has been a change in your mail service provider,
that change needs to be made on your website form, or in whatever program
your host uses to send the mail. Contact your host.
--
Tom [Pepper] Willett
Microsoft MVP - FrontPage Since 1997
---------------------------
: My outlook downloads my messages from my web site always have but now when
i
: try to reply to a customer I keep getting the send error message's never
had
: this problem before when I was with BT.
:
: Unfortunatley my web designer is away for 3 weeks but I cant put work off
: for three weeks, Ive read other forums saying change the port from 25 to
: another one but no-one has said whjat port number to change to
:
: "Brian Tillman [MVP - Outlook]" wrote:
:
: > : >
: > > Hi I have just changed to Orange and have changed the account
setting's to
: > > Orange home etc but I cant send emails still from my own web site any
ideas
: > > would be great
: >
: > I don't understand this. What does using Outlook have to do with
sending mail
: > from a web site?
: > --
: > Brian Tillman [MVP-Outlook]
: >
: >

 

[Brian Tillman [MVP - Outlook]]

My outlook downloads my messages from my web site always have but now when i
try to reply to a customer I keep getting the send error message's never had
this problem before when I was with BT.

And the exact text of the error is?

 

[Knibbster]

Yes they fill in a drop down box from the site so basically it's the web
designers job as i dont know who hes used.

Many thanks for your help