How to Save Email, without extra folder being created

S

Stoney

Whenever I try to save an email in Outlook 2007 to a customer file, an
additional folder gets created. Is there a way around this. It looks like
saving it as an .mht file, but is there a way to have outlook 2007
automatically default to this save as type?
 
E

eric

Not sure I understand your problem, but I've had something similar which may
help.
When saving to customer file using Express, one just 'saves' as a email. in
Outlook there's a drop down menu with several format choices. Use number
three 'Outlook Message format' - this also saves any attachments to that
email, and from then on works exactly like Express.
 

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