G
Guest
There was a long discussion on here recently about getting a new Product Key.
Support personnel said it could not be done...if you lost it or it was never
included with your computer, then you were out of luck. I just got off the
phone with Microsoft Customer Service at (800) 936-5700. I had a MS Office XP
Professional w/Publisher version 2002 OEM Product...3 disc set. The two
Product Key numbers on the CD case would not work. It took approximately 5
minutes of answering some questions regarding my name, company, address, etc.
I was put on hold for 2 minutes and then provided with a new Product Key. And
it worked fine. And there was no charge.
Support personnel said it could not be done...if you lost it or it was never
included with your computer, then you were out of luck. I just got off the
phone with Microsoft Customer Service at (800) 936-5700. I had a MS Office XP
Professional w/Publisher version 2002 OEM Product...3 disc set. The two
Product Key numbers on the CD case would not work. It took approximately 5
minutes of answering some questions regarding my name, company, address, etc.
I was put on hold for 2 minutes and then provided with a new Product Key. And
it worked fine. And there was no charge.