How to deal with virus and spyware?

[jakein2008]

My vista is in virus free status , but i need to use the files in another
hard disk which infected by virus and spyware by USB, how should i do to
prevent my vista from virus and spyware?


Thanks.

 

[Engel]

Hello jakein2008,

If you have a known infected PC the first thing you need to do is remove it
from any network and isolate it, then attempt to cure it.

Ditto with the USB

Also see...
<http://www.microsoft.com/communitie...ac50&mid=630c8b40-9d88-4d15-bd18-3bb96c32ac50>


Good luck

Let us know what hªppens.

Ǝиçεl
-=-

 

[Richie Hardwick]

My vista is in virus free status , but i need to use the files in another
hard disk which infected by virus and spyware by USB, how should i do to
prevent my vista from virus and spyware?

Same answer as before.

Richie Hardwick

 

[jakein2008]

Hi, thank you for your answer,

If I know that 1 files is infected in one disk and my vista is clean, how
should I use that infected files?

Thanks.

 

[jakein2008]

expert advise?

Put the infected drive on a one of your kitchen range burners and turn
the heat to high. Leave it there for 5 minutes, minimum. That should
kill any infection.

 

[Bruce Chambers]

Hi, thank you for your answer,

If I know that 1 files is infected in one disk and my vista is clean, how
should I use that infected files?

You don't use the infected file. If you can't clean it, delete it.




--

Bruce Chambers

Help us help you:


http://support.microsoft.com/default.aspx/kb/555375

They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. ~Benjamin Franklin

Many people would rather die than think; in fact, most do. ~Bertrand Russell

The philosopher has never killed any priests, whereas the priest has
killed a great many philosophers.
~ Denis Diderot

 

[jakein2008]

Hi, thank you for your answer,

but the files is very precious and so big ,it will be a big loss if I delete
it, so should I use it safely?


Thanks.

 

[Malke]

Hi, thank you for your answer,

but the files is very precious and so big ,it will be a big loss if I
delete it, so should I use it safely?

In all this long thread, you haven't mentioned the *name* of the virus with
which your "precious" file is infected nor have you told us what the file
is; i.e., Word document, Excel spreadsheet, etc.

In the case of some older viruses, only a few bytes of a targeted file were
changed and there was a possibility of altering the bytes in a hex editor
to reclaim the file.

But generally if the file is infected, it is ruined. Delete it and restore
from backup. Don't have backups? Now you know why they are important. When
you get clear of this mess, create and implement a backup strategy.

I would suggest contacting tech support at whatever antivirus company you
use and getting someone advanced (not bottom-tier support) to analyze the
situation for you. This will probably not be free but if the file is really
that precious and you neglected to back it up, it may be your only hope of
resurrecting the file.

Malke

 

[jakein2008]

I donot know which files are infected, some .exe which I want use is inside
the infected disk, I want to know how can I reuse the .exe files without
being infected.

Thanks.

 

[Malke]

I donot know which files are infected, some .exe which I want use is
inside
the infected disk, I want to know how can I reuse the .exe files without
being infected.

You know, it would have been really helpful if you'd simply included *all*
the information about your situation in your first post instead of us
having to pull the details out of you one by one. Here are a few
suggestions:

1. Scan the infected computer's files. When the data is known-clean, copy it
to the target computer.

2. If you can't start Windows at all on the infected machine, copy the files
to an external hard drive or USB thumb drive, attach to the working
machine, scan with both antivirus and antimalware programs in Safe Mode.

Malke

 

[jakein2008]

Hi, thank you for your answer,

Why it is necessary to scan virus in safe mode?Any difference between safe
mode and standard mode?


Thanks.

 

[Malke]

Hi, thank you for your answer,

Why it is necessary to scan virus in safe mode?Any difference between safe
mode and standard mode?

Did you even bother to go to any of the links given to you by all the people
who were trying to help you?

Yes, there is a difference between Safe Mode and Regular Mode. You cannot
delete a file in use and most malware will not be running in Safe Mode.

You really ought to consider taking your machine to a qualified computer
professional. I don't say this to hurt your feelings, but it might be a
better course of action for you.

Malke

 

[FromTheRafters]

Hi, thank you for your answer,

Why it is necessary to scan virus in safe mode?Any difference between safe
mode and standard mode?

As long as the computer doing the scanning isn't actively running malware,
it
isn't necessary to use safe mode. Safe mode only helps you to get closer to
being sure you aren't running malware by running the OS minimally. So in the
scenario where you are scanning files from an external disk, I don't think
that
safe mode is needed because the computer doing the scanning is not the one
affected by the malware being scanned for.

 

[Malke]

FromTheRafters wrote:

As long as the computer doing the scanning isn't actively running malware,
it
isn't necessary to use safe mode. Safe mode only helps you to get closer
to being sure you aren't running malware by running the OS minimally. So
in the scenario where you are scanning files from an external disk, I
don't think that
safe mode is needed because the computer doing the scanning is not the one
affected by the malware being scanned for.

But why take the chance? You never know if an end user is going to click on
a file to see what it is. Since it is no big deal to go into Safe Mode, why
not take the extra precaution?

Malke

 

[FromTheRafters]

FromTheRafters wrote:



But why take the chance? You never know if an end user is going to click
on
a file to see what it is. Since it is no big deal to go into Safe Mode,
why
not take the extra precaution?

True. I wouldn't have even mentioned it had the OP not asked. I was just
thinking that the OP realized that if the affected OS wasn't involved in the
scanning, there was no reason to use safe mode. Safe mode won't help
you much anyway if you you get clickhappy with suspect program files.

Safe mode is there so that you can get the minimum functionalities that you
need to correct corruption in the other features that automatically load at
startup. Actually more a maintenance/repair mode than a safe mode. It
works fairly well as a means to run the OS without malware running from
startup - but that wasn't really the idea I don't think.

Sort of like the idea of a hosts file wasn't for blacklisting, and yet has
found
itself repurposed, but lacking in features.

 

[Joe Buck]

Ive got the following:

hkey_local_machine\software\microsoft\windows\currentversion\run

CMJSpy 0.5 RAT spyware

And my Anti-spy is saying it cannot quarantine due to administrative
rights or something, anyone know how i get rid of it??

You are hijacking someone else's thread. Start a new thread.