How to create a Group/Team Mailbox

[Guest]

Hi .. how do i or can i .. create a group/team mailbox as the primary mailbox
for a group of 5-staffs and a individual personal mailbox as secondary
mailbox? i.e. like in a call center when clients communicate with the team
via the group/team email address and the group/team will reply via the
group/team email address .. for other personal email, the group/team can
change the from: to personal email address before sending out ..

and if it's possible to set restriction to the group/team mailbox where only
the team leader can delete an email where the team member can perform any
other tasks?!

your adivise is greatly appreciate! thanks ni advance ..

 

[Roady [MVP]]

Are you in an Exchange organisation?
See http://www.howto-outlook.com/howto/permissions.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Hi .. how do i or can i .. create a group/team mailbox as the primary
mailbox
for a group of 5-staffs and a individual personal mailbox as secondary
mailbox? i.e. like in a call center when clients communicate with the team
via the group/team email address and the group/team will reply via the
group/team email address .. for other personal email, the group/team can
change the from: to personal email address before sending out ..

and if it's possible to set restriction to the group/team mailbox where only
the team leader can delete an email where the team member can perform any
other tasks?!

your adivise is greatly appreciate! thanks ni advance ..

 

[Guest]

Hi Roady,

tried using the "send on behalf" .. but it will show the "send on behalf" on
the outgoing email .. i don't want that to be shouwn ..possible? just display
the team email .. possible>

 

[Roady [MVP]]

In AD U&C on the Security tab of the object you can assign it Send As
permissions.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Hi Roady,

tried using the "send on behalf" .. but it will show the "send on behalf" on
the outgoing email .. i don't want that to be shouwn ..possible? just
display
the team email .. possible>

 

[Guest]

Hi Roady,

thanks for the fast reply ..

just to get the config correct ..

i''ll create a new mailbox account (i.e. teamA) and all give it's member the
appropriate security rights to the maibox .. in outlook 2003 .. create teamA
account as the default outlook profile and use the "open these additional
maiboxes" to include their individual personal email account? .. thanks

 

[Roady [MVP]]

Yep, that is it!

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Hi Roady,

thanks for the fast reply ..

just to get the config correct ..

i''ll create a new mailbox account (i.e. teamA) and all give it's member the
appropriate security rights to the maibox .. in outlook 2003 .. create teamA
account as the default outlook profile and use the "open these additional
maiboxes" to include their individual personal email account? .. thanks

 

[Guest]

hi roady .. thanks again ..

done that .. but as all team members need full mailbox rights inorder to set
the teamA mailbox as outlook primary profile, how do i set the restriction
not to allow team members to delete any of the emails in the mailbox but only
to read, reply, create sub folders and move emails to the sub folder?

appreciate you assistance ..

Yep, that is it!

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Hi Roady,

thanks for the fast reply ..

just to get the config correct ..

i''ll create a new mailbox account (i.e. teamA) and all give it's member the
appropriate security rights to the maibox .. in outlook 2003 .. create teamA
account as the default outlook profile and use the "open these additional
maiboxes" to include their individual personal email account? .. thanks

In AD U&C on the Security tab of the object you can assign it Send As
permissions.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

 

[Roady [MVP]]

You can't. You can't have a primary account without having full access to
it.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
hi roady .. thanks again ..

done that .. but as all team members need full mailbox rights inorder to set
the teamA mailbox as outlook primary profile, how do i set the restriction
not to allow team members to delete any of the emails in the mailbox but
only
to read, reply, create sub folders and move emails to the sub folder?

appreciate you assistance ..

Yep, that is it!

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Hi Roady,

thanks for the fast reply ..

just to get the config correct ..

i''ll create a new mailbox account (i.e. teamA) and all give it's member
the
appropriate security rights to the maibox .. in outlook 2003 .. create
teamA
account as the default outlook profile and use the "open these additional
maiboxes" to include their individual personal email account? .. thanks

In AD U&C on the Security tab of the object you can assign it Send As
permissions.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

 

[Guest]

Hi Roady,

thank you very much .. think i've got no other option ..

You can't. You can't have a primary account without having full access to
it.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
hi roady .. thanks again ..

done that .. but as all team members need full mailbox rights inorder to set
the teamA mailbox as outlook primary profile, how do i set the restriction
not to allow team members to delete any of the emails in the mailbox but
only
to read, reply, create sub folders and move emails to the sub folder?

appreciate you assistance ..

Yep, that is it!

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
Hi Roady,

thanks for the fast reply ..

just to get the config correct ..

i''ll create a new mailbox account (i.e. teamA) and all give it's member
the
appropriate security rights to the maibox .. in outlook 2003 .. create
teamA
account as the default outlook profile and use the "open these additional
maiboxes" to include their individual personal email account? .. thanks

In AD U&C on the Security tab of the object you can assign it Send As
permissions.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

 

[Roady [MVP]]

You're welcome!
Well the idea is to always have your personal account as the default. Note
that with your configuration everyone will also have the ability to
create/modify/delete rules and such.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Hi Roady,

thank you very much .. think i've got no other option ..

You can't. You can't have a primary account without having full access to
it.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
hi roady .. thanks again ..

done that .. but as all team members need full mailbox rights inorder to
set
the teamA mailbox as outlook primary profile, how do i set the restriction
not to allow team members to delete any of the emails in the mailbox but
only
to read, reply, create sub folders and move emails to the sub folder?

appreciate you assistance ..

Yep, that is it!

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
Hi Roady,

thanks for the fast reply ..

just to get the config correct ..

i''ll create a new mailbox account (i.e. teamA) and all give it's member
the
appropriate security rights to the maibox .. in outlook 2003 .. create
teamA
account as the default outlook profile and use the "open these
additional
maiboxes" to include their individual personal email account? .. thanks

In AD U&C on the Security tab of the object you can assign it Send As
permissions.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more